Financial Services Representative (FSR) – West Side Office

Location: West Side Office – 1100 Lincoln Way West, Chambersburg, PA 17202

Join a Community Bank That Invests in Your Growth

F&M Trust is seeking an enthusiastic and service-driven Financial Services Representative (FSR) to join our team at our West Side Office in Chambersburg, Pennsylvania. If you enjoy helping people, building relationships, and working in a professional environment where no two days are exactly alike, this may be the opportunity for you. As an FSR, you will be the face of the branch, assisting customers with their everyday banking needs while identifying solutions that help them achieve their financial goals. Whether you are new to banking or bringing prior experience, we will provide the training and support needed to build a successful career.

What You'll Be Doing

• Welcome customers and create a positive banking experience
• Process a variety of financial transactions accurately and efficiently
• Assist customers with questions regarding accounts, services, and banking solutions
• Build trusted relationships through meaningful conversations
• Recommend products and services that align with customer needs
• Maintain a high level of accuracy and attention to detail
• Participate in ongoing learning opportunities and professional development
• Expand your banking knowledge with future opportunities to open new accounts and perform additional banking functions

Schedule & Compensation

• Full-time position
• Approximately 36–40 hours per week
• Starting pay generally ranges from $16–$18 per hour, based on experience and qualifications
• Additional incentive opportunities available through customer referrals

Benefits Include

• Medical, Dental, and Vision Insurance
• Immediate Paid Time Off Eligibility
• 11 Paid Bank Holidays Each Year
• 401(k) with Company Match up to 6%
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• Employee Wellness Programs
• Tuition Assistance Programs
• Career Development and Internal Advancement Opportunities

Qualifications

• Possess a high school diploma or equivalent
• Demonstrate excellent communication and interpersonal skills
• Enjoy working directly with customers
• Are motivated to learn and grow in a sales and service environment
• Can balance multiple tasks while maintaining accuracy
• Thrive as part of a collaborative team
• Adapt well to changing priorities and business needs

Previous experience in customer service, retail, hospitality, financial services, sales, or cash handling is helpful but not required.

About the West Side Team

The West Side Office serves customers throughout the Chambersburg community and is committed to delivering exceptional service and personalized banking solutions. As part of our branch team, you will work alongside experienced banking professionals who support one another and share a common goal of helping customers succeed financially.

Similar Position Titles

• Bank Teller
• Universal Banker
• Branch Banker
• Banking Associate
• Personal Banker
• Retail Banker
• Customer Service Representative (CSR)
• Banking Representative
• Member Services Representative
• Teller/Customer Service Representative

F&M Trust is an Equal Opportunity Employer – Disability/Veteran