Banquets Captain (On Call)

WALK-IN WEDNESDAY

Interview on the spot

Every Wednesday from 12 PM - 2 PM

2500 E. Devon Ave | Des Plaines IL 60018

Free Parking Free Shuttle from the Rosemont Blue Line Station

Positions Summary

Oversees banquet operations and serves food and beverages for private events ensuring high standards of service efficiency and guest satisfaction.

Key Responsibilities

Supervise banquet staff and overall execution of scheduled events

Proactively anticipate and fulfill client needs to ensure exceptional service

Maintain comprehensive knowledge of event-specific food and beverage menus

Coordinate room setup meal service and event breakdown

Lead pre-shift briefings to review timelines menus and side-work assignments

Enforce food safety health and sanitation regulations

Ensure team members adhere to uniform and professional grooming standards

Assist with serving or bartending for events as needed

Liaise with culinary team to coordinate service timing and guest counts

Maintain high awareness of occupational hazards to foster a safe work environment

Perform other operational duties as assigned

Qualifications & Experience Requirements

Must be 18 years or older

High school diploma or equivalent

Minimum of two 2 years of bartending experience ideally within a high-volume hospitality banquet or casino setting.

Proficiency with POS systems and basic mathematical calculations.

Strong interpersonal and verbal communication skills to effectively engage with guests and team members.

Collaborative friendly and guest-focused attitude with a professional and well-groomed appearance.

Must complete Responsible Alcohol Service Training and strictly enforce cut-off procedures.

Ability to successfully pass pre-employment screenings and obtainmaintain all required occupational licensing.

Flexibility to work varied schedules including evening shifts weekends and holidays.

Ability to stand and walk for extended periods as well as bend stoop and twist while serving.

Physical capability to lift up to 50 lbs and maintain manual dexterity to handle glassware trays garnishes and cash.

Requires visual acuity auditory perception and manual dexterity to handle items and communicate effectively

Ability to communicate clearly and concisely in a high-volume fast-paced environment

Demonstrated ability to work collaboratively while upholding a professional demeanor

Capability to stand walk stoop and bend for extended periods

Ability to move efficiently and maintain urgency during peak operational hours

Perks that Work

Medical Dental Vision and Life Insurance

401K - 4 match to 5 Team Member Contribution

1 Daily Meals

Earn up to 18 Days of Paid Time Off Your First Year

Free Shuttle from Rosemonts Blue Line Station

Free Parking On-Site

Rivers Casino Scholarship Program for Team Members and their Children Grandchildren

Tuition Reimbursement

FitnessGym Reimbursement

Community Volunteer Opportunities

Leadership Training & Career Advancement Programs

Team Member Exclusive Discounts