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Barista Counter Server

PJ's Coffee

  • Alexandria, Virginia
  • 25 days ago
  • $10.28 Per Hour
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Skills

  • Accountingunmatched
  • Beveragesunmatched
  • Brewingunmatched
  • Bussingunmatched
  • Cleaning Equipmentunmatched
  • Coffee Makingunmatched
  • Corporate Policiesunmatched
  • Cost Controlunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Espresso Makingunmatched
  • Housekeeping/Cleaningunmatched
  • Resolve Customer Issuesunmatched
  • Retailunmatched
  • Retail Managementunmatched
  • Revenue Growthunmatched
  • Safety Processunmatched
  • Sales Operationsunmatched
  • Staff Trainingunmatched
  • Training/Teachingunmatched
  • Waitressingunmatched

Description

Benefits:
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
Service Responsibilities:
  • Present a positive image of PJ's customers and coworkers.
  • Be affable and accommodating when serving customers and offer excellent customer service.
  • Be aware of PJ's service objectives and work to fulfill those.
  • Ensure that the store offers excellent customer service as it pertains to the operation of the staff and physical upkeep of the store.
  • Operate in such a manner that aids in achieving the goal of increased sales and lowered operational costs.
Product Knowledge and Quality:
  • Accurately prepare and serve PJ's beverages and food products.
  • Command an understanding of our products and use this knowledge to answer customers' questions and to educate the customer about our products.
  • Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to counter serving operations.
  • Assist on-the-job training of new employees.
  • Assist retail customers by offering information and suggestions as well as help in selecting purchases. 
Maintenance of Store Accounting:
  • Follow cash handling procedures accurately.
  • Check in delivered goods, attending to paperwork accurately.
  • When necessary, provide assistance to person preparing the deposit. 
Presentation of the Store:
  • Brew beverages to ensure that customers always receive fresh products, quickly served.
  • Replenish the pastry case in an attractive manner and store all backstock of food to ensure freshness.
  • Throughout a shift, be aware of on-hand levels of pastry, coffee, tea and needs such as – keeping condiment stand stocked, bussing tables, and general cleanliness of the store.
  • Maintain a clean counter area for sanitary and safety reasons and to present a pleasing work area to customers.
  • Ensure that the store indoor and outdoor seating areas, counter and condiment areas, rest rooms, sidewalks and parking areas are clean and presentable.
  • Execute the indoor and outdoor cleaning responsibilities as assigned by a store or assistant manager.
  • Ensure the quality of the brewed beverages by regularly cleaning brewing equipment.
  • Bus and wipe tables in the seating areas and wash dishes.
  • Restock all food products, serving supplies, condiments and paper products.
  • Follow proper opening, closing and shift-change procedures.
Ideas and Information Responsibilities:
  • Alert management to operational needs, equipment failure, and necessary improvements that are needed.
  • Be informed of store issues and command an understanding of the services offered by the company.
  • Assist in the organization and physical improvement of the store.
  • Enforce and abide by company policies, procedures and safety rules.
  • Read the Communication Book at the beginning of each shift.
Compensation: $10.28 per hour

Numbers & Facts

LocationAlexandria, Virginia

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