• Providence, RI
    10 days ago

    Job Description

    The Barista is responsible for preparing and serving high-quality coffee, tea, and specialty beverages in a warm, friendly, and efficient manner. This role ensures that guests receive exceptional service in line with the hotel’s hospitality standards, while maintaining cleanliness, organization, and operational excellence within the café or lobby lounge.


    Guest Service Excellence

    1. Greet guests warmly and create a welcoming atmosphere.
    2. Take and serve beverage and light food orders accurately and efficiently.
    3. Personalize service by remembering guest preferences when possible.
    4. Handle guest inquiries and resolve complaints promptly and professionally.


    Beverage Preparation

    1. Prepare espresso-based drinks, brewed coffee, teas, and other specialty beverages to recipe standards.
    2. Maintain knowledge of seasonal offerings and menu changes.
    3. Ensure consistency in presentation and taste.


    Teamwork & Hotel Integration

    Skills & Attributes

    1. Strong knowledge of coffee brewing methods, latte art, and beverage preparation.
    2. Excellent communication and interpersonal skills.
    3. Ability to work under pressure in a fast-paced environment.
    4. Professional appearance and positive attitude.
    5. Cash handling and basic POS system knowledge.


    Job Types: Full-time, Part-time


    Benefits:

    1. Unlimited room to grow.
    2. Great fun team to work with.
    3. Part Time and Full Time Available.
    4. Hourly pay plus TIPS.
    5. 401(k) matching
    6. Dental insurance
    7. Disability insurance
    8. Employee discount
    9. Flexible schedule
    10. Health insurance
    11. Paid sick time
    12. Paid time off
    13. Paid training
    14. Vision insurance


    Work Location: In person


    Numbers & Facts

    LocationProvidence, RI

    Skills

    • Beveragesunmatched
    • Brewingunmatched
    • Coffee Makingunmatched
    • Communication Skillsunmatched
    • Dental Insuranceunmatched
    • Espresso Makingunmatched
    • Interpersonal Skillsunmatched
    • Point of Sale (POS) Systemsunmatched
    • Resolve Customer Issuesunmatched
    • Team Playerunmatched
    • Vision Planunmatched

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