Bartender-Canopy by Hilton Grand Rapids Downtown

JOB SUMMARY: Responsible for promoting and ensuring guest satisfaction by delivering prompt, courteous, and quality bar services.

ESSENTIAL JOB FUNCTIONS:

§ Knowledge of proper beverage, liquor, and wine service

§ Prepare cocktails in accordance with standard beverage recipes and/or Old Mr. Boston Guide, using the standard jigger at all times

§ TIPS or TAM training required

§ Check all identification

§ Knowledge of proper procedures for guest handling including: in-house guest lists, credit card procedures, house charges, and cash transactions

§ Responsible for daily/monthly inventories

§ Pick up bar bank and guest checks from prescribed area

§ Maintain a neat and orderly restaurant: wash, dry, and put away all dishes, sweep and mop floors, vacuum rugs, clean countertops, empty trash, clean cupboards, and drawers

§ Red-line all drink orders, checking for correct prices. No drinks to be made without pre-rung guest check

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

§ Communication both verbal and written

§ Dependable and customer focus

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

§ Minimum of 18 years of age

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including nights and weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

Employee signature below constitutes employee understanding of the requirements, essential functions and duties of the position.