Bartender / Evening Reception Host (Part time with possibility for Full Time)
The Flagstaff Embassy Suites, proudly managed by Baywood Hospitality, is looking for a positive, energetic, and guest-focused Bartender/Evening Reception Host to join our team.
As the face of our nightly Evening Reception, you'll create memorable guest experiences by providing friendly service, preparing beverages, maintaining a welcoming atmosphere, and ensuring our complimentary reception is fully stocked and running smoothly.
This position is ideal for someone who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in delivering exceptional hospitality. Prior bartending or food & beverage experience is preferred, but we're willing to train the right candidate who brings a great attitude and a passion for service.
Schedule
Typical shift is approximately 4:15 PM – 9:45 PM, with bar service operating from 5:00 PM – 9:00 PM during the summer season.
What You'll Do
Create Exceptional Guest Experiences
- Welcome guests warmly during the Embassy Suites Evening Reception
- Provide friendly, attentive, and professional beverage service
- Engage with guests and create a fun, welcoming atmosphere
- Answer questions about the hotel, amenities, and local attractions
- Remember guests' names and drinks is a huge plus!
- Have fun!!! The bar is a fun place to be and we hope you have fun with it. That translates into a great atmosphere and guest experience
Bartending & Reception Operations
- Prepare and serve alcoholic and non-alcoholic beverages in accordance with Arizona state laws and company policies
- Verify guest eligibility and identification when required
- Maintain accurate beverage inventory and report shortages
- Handle room charges and credit card transactions accurately
- Follow all responsible alcohol service guidelines
Food & Beverage Setup
- Set up, replenish, and break down complimentary evening snacks and reception offerings
- Ensure food presentation meets brand and company standards
- Monitor product levels throughout service and restock as needed
- Maintain cleanliness and organization of the bar, reception area, and back-of-house storage areas
Professional & Positive Presence
- Maintain a polished appearance and professional demeanor
- Follow Hilton brand standards and Baywood Hospitality service expectations
- Support teammates and contribute to a positive workplace culture
Communication & Teamwork
- Participate in shift briefings and daily communication
- Be collaborative and positive
- Coordinate with the front desk and management team regarding guest needs
- Assist other departments as needed to ensure a seamless guest experience
Safety & Cleanliness
- Maintain a clean, organized, and sanitary work environment
- Follow food safety and alcohol service regulations
- Adhere to all safety, security, and emergency procedures
- Report maintenance or safety concerns promptly
The Baywood Ambassador Standard
All associates are expected to model the behavior of a Baywood Ambassador by:
- Warmly greeting guests and coworkers using the 10/5 Rule and first-and-last-name standard
- Actively listening and responding to guest needs with empathy and urgency
- Offering assistance to teammates whenever needed
- Maintaining awareness of cleanliness, safety, and security
- Looking for every opportunity to create memorable guest experiences
- Living our motto: "It's Better at Baywood!"
Skills & Qualifications
Experience
- Bartending, restaurant, food & beverage, or hospitality experience preferred
- Customer service experience in any industry is a plus
Skills
- Friendly, outgoing, and professional personality
- Excellent guest service and communication skills
- Ability to multitask in a fast-paced environment
- Dependable and self-motivated
- Basic math and cash-handling skills
- Ability to work independently and as part of a team
Availability
- Evening availability required
- Must be available weekends and holidays as business demands
Physical Requirements
- Standing and walking for the majority of the shift
- Frequent lifting, carrying, and stocking of supplies (up to 50 lbs)
- Occasional bending, reaching, and pushing/pulling
Why Join Baywood Hospitality?
At Baywood Hospitality, we believe our people make the difference. We foster a supportive, inclusive environment where associates are valued, trained, and empowered to grow.
In addition to competitive benefits, you'll enjoy one of the best perks in hospitality: Hilton Team Member Travel Benefits, providing deeply discounted hotel stays at Hilton properties around the world.
If you're upbeat, dependable, and passionate about creating memorable guest experiences, we'd love to meet you.
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health Savings Account (HSA)
- Paid time off
- Vision insurance
Work Location: In person