The Bartender is responsible for taking food and beverage orders; courteously and efficiently serving food and beverages to Guests in our Lounge and Restaurant; collecting payments; assist in maintenance of bar area; and making drinks for Restaurant food servers and cocktail servers.
JOB REQUIREMENTS:
Must have 2 years of:
Craft cocktail experience
High-volume cocktail experience
Batching and large format experience
High School Graduate or equivalent
Hotel experience preferred
Must be 21 years of age
Food Permit Required
MAST Required
Barsmarts certification preferred
ESSENTIAL JOB DUTIES:
Creates 100% guest satisfaction by providing “Can Do” attitude, genuine hospitality and by exceeding guest expectations
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate
Performs other duties as required to provide “Can Do” attitude genuine hospitality
Provides service by suggesting a cocktail/wine or non-alcoholic beverage, recommending promotional items and upselling to premium products as appropriate
Demonstrates a thorough knowledge of beverage recipes and mixing procedures
Maintains knowledge of bar inventory and wine selection to respond properly to customer questions
Prepares drinks in accordance with the server’s and guest’s order
Stocks and orders all supplies and glassware; displays beverages in an attractive fashion
Provides excellent customer service by suggesting food and beverage recommendations and upselling as appropriate
Demonstrates a thorough knowledge of the menu
Provides guest with a high level of knowledge for menu choices
Takes guest’s order – provides explanation of menu and upsells as appropriate
Utilizes MICROS POS to accurately enter food & beverage orders and process discounts and payments
Keeps bar area and floor areas clean
Consolidates/prepares bar garnishes and mixes/juices
Understands and follows the Department of liquor control laws and regulations for beverage service
Handles cash, checks and/or credit cards in accordance with Marriott policies
Perform related duties as assigned by Manager
BENEFITS:
401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
Room Discounts with any Marriott Brand Hotel (31 different brands globally)
Additional Room Discounts for select hotels within portfolio
Other Travel Discount Programs
Two pairs of slip resistant shoes a year
Astra Seattle is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Deanne Shawley at
Deanne.shawley@astrahotelseattle.com
or call (206) 348-3125 to let us know the nature of your request.