Bartender - Suites

General Definition:

The Bartender duties include mixing and serving alcoholic and non-alcoholic beverages and food items to patrons in a friendly, courteous and professional manner.

Essential Job Functions:

• The Bartender will be responsible for preparing and serving drinks to customers accurately and efficiently, while maintaining positive and friendly guest interactions
• The purpose of this position it to interact with the suite guests and ensure they have a great experience in there suite.
• The Bartender is able to mix and match ingredients to create classic and innovative drinks in accordance with customers needs and expectations
• Responsibilities Interact with customers in a friendly and helpful manner; take and serve orders for drinks and snacks
• Mix drinks, cocktails, and other bar beverages, including non-alcoholic beverages, as ordered and in compliance with hotel standard drink recipes
• Check identification of the guest to make sure they meet age requirements for purchase of alcohol products
• Determine when a customer has had too much alcohol and, if required, refusing any further serving in a polite way
• Provide guidance to guests on horse racing.
• Arrange bottles and glasses to make attractive displays
• Keep the bar counter and work area neat and clean at all times; wash glassware and utensils after each use; keep working area clean by sweeping, vacuuming, dusting, cleaning of glass doors, and windows, etc.
• Plan and present bar menu; demonstrate a thorough knowledge of good and beverage products, menus, and promotions
• Handle and move objects, such as glass and bottles, using hands and arms; perform other physical activities such as lifting and stooping
• Maintain liquor inventory and consumption; prepare inventory as needed to replenish supplies; ensure the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests
• Handle an assigned house bank and follow all cash handling procedures as per hotel standard; collect payment for drinks service and balance all receipts
• Stay focused and nurture an excellent guest experience
• Comply with all food and beverage regulations
• Perform other duties as and when assigned.

Education:

• High school diploma or GED; or 5 years related experience and/or training; or combination.

Knowledge, Skills and Abilities:

• Have working knowledge of beer, wine and liquor and common drink recipes.
• Excellent customer service and communications skills required. Ability to apply common understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardize situations.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Capacity write simple correspondence and possess basic mathematical skills.
• Outgoing personality and positive attitude.
• Strong knowledge of bar operations, service procedures and function.
• Basic math skills.
• Ability to handle money and operate a cash register quickly and efficiently.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Possess honesty and integrity.
• Have good memory when handling multiple orders.
• Ability to listen well, communicate effectively and follow instructions.
• Excellent communication skills required. Bilingual skills helpful, but not required.
• Ability to interact positively with customers, employees and management personnel.
• Ability to work independently with minimum supervision.
• Ability to prioritize, multi-task and be flexible.
• Ability to work as part of a team and with constant interruptions.
• Ability to work in a fast-paced environment.

Training:

• Five years of bartending experience required

Licenses/Certifications/Other:

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions
• Texas Alcoholic Beverage Commission License (TABC)
• Serve-safe certified (Food Handlers)

Physical Requirements:

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strength:

• Sedentary to medium workload

• Stand, sit and walk consistently

• Will be required to lift up to or over 20lbs or exert occasionally over 50lbs

• Movement:

• Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach

• Will use office equipment

• Driving motor vehicles as needed

• Auditory:

• Frequently speak and articulate

• Noise levels will be varied from moderate to heavy machinery

• Environmental:

• Exposure to weather and extreme elements are minimal

• Minimal exposure in close proximity to horses