Battery and Charger Technician
Location: Northeast, Ohio
Compensation Range: $23.00 - $28.00, $2,000 Sign-on Bonus
JOB SUMMARY
The Battery and Charger Technician troubleshoots, repairs, and maintains all types of industrial batteries and chargers in the shop or at customer sites. Responsible for providing excellent customer service and for maintaining company provided assets, including all work tools and vans.
ESSENTIAL FUNCTIONS
- Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
- Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
- Inspect used parts to determine changes in factory specifications.
- Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
- Utilize the mobile service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
- Provide daily status updates to the dispatchers and review any customer issues or concerns.
- Leads by example in promoting a safe workplace.
POSITION QUALIFICATIONS
EDUCATION
- High School Diploma or equivalent. Vocational or technical certification preferred.
EXPERIENCE
- 2+ years of experience with industrial batteries and chargers.
- Previous experience with hydraulics and computer diagnostics.
- Ability to interpret and apply schematic diagrams.
- Valid Driver's License and driving record acceptable to insurance company.
- Ability to work independently and to effectively prioritize demands and execute tasks.
- Strong attention to detail, project management, and organizational skills.
- Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
BENEFITS
- Hours: Monday - Friday 7:00 am - 3:30 pm
- Incentives: $2,000 sign-on bonus and referral bonus opportunities
- Compensation: Competitive salary with monthly bonus opportunities
- Health Benefits: Comprehensive benefits include medical, dental, vision along with additional plan options (opportunity to earn monthly premium discounts)
- Free Telehealth Benefits: Receive virtual medical care through Teledoc with a $0 copay, offering a convenient alternative to in-person visits
- Retirement Savings: 401(k) with employer match and profit-sharing eligibility
- Vacation/Holidays: 3 weeks PTO annually prorated in the first year, and 10 paid company holidays
- Reimbursements & Programs: Annual Boot Allowance, Prescription Safety Glasses, Gym Reimbursement, and Tool Loan Program
- Company provided:
- Modern service van: Including fuel card and maintenance
- Laundered uniforms
- Technology: Laptop and iPhone
- Specialized tools
- PPE
WHY JOIN TEAM TOWLIFT?
- We are a 3rd generation family-owned company.
- Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:
- Positivity
- Teamwork
- Self-development
- Integrity
- Community service
- Safety
- We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.
Towlift is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.