Business Development Manager – Senior Living Services

Summary

Responsibilities

• Cultivate and expand strategic relationships with Senior Living HOA boards, property managers, and decision-makers throughout the Phoenix, Arizona region.
• Identify and pitch comprehensive service solutions that address the full spectrum of maintenance and operational needs for senior living facilities.
• Generate a robust pipeline of leads by engaging with local real estate professionals, insurance partners, and industry networks.
• Conduct regular site visits and networking events to understand client requirements and present tailored service proposals.
• Collaborate with internal operations teams to ensure seamless project handoffs and high-quality service delivery.
• Monitor market trends in the senior living sector to adapt business development strategies and maintain a competitive edge.
• Maintain accurate records of all sales activities, prospect interactions, and partnership opportunities within the CRM system.
• Represent the organization professionally at industry conferences, HOA association meetings, and community events.

• Proven experience in business development, sales, or account management within the property services, real estate, or senior living industries.
• Demonstrated ability to build and maintain long-term relationships with HOA boards, property managers, and commercial decision-makers.
• Strong understanding of facility maintenance, property management, and the specific operational challenges faced by senior living communities.
• Excellent communication, negotiation, and presentation skills with a focus on consultative selling.
• Self-motivated with a track record of meeting or exceeding sales targets in a field-based or hybrid work environment.
• Ability to travel frequently within the Phoenix, Arizona area to meet with clients and attend networking functions.
• Experience with CRM software and sales tracking tools to manage pipelines and report on performance.
• Professional demeanor with the capacity to represent a trusted service provider to vulnerable populations and senior living stakeholders.