Behavioral Health Care Manager (ECM) – Licensed (Hybrid)
Heritage Health Network (HHN)
Join Heritage Health Network as a licensed Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.
This hybrid role includes 2–3 days in the field and 2–3 days in the office, allowing for flexibility while maintaining meaningful, in-person member engagement.
What You’ll Do
Serve as the primary point of contact for members with behavioral health and psychosocial needs
Conduct comprehensive assessments and develop person-centered care plans
Coordinate care across behavioral health providers, medical teams, and community resources
Conduct in-person home and community visits
Support transitions of care and post-discharge follow-up
Provide education, coaching, and trauma-informed support
Maintain accurate documentation and meet program requirements
Requirements
Education: Master’s degree in Social Work or Psychology required
Licensure: Active Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor required
Experience: 1+ years in care management, behavioral health, or related setting (Medi-Cal/ECM preferred)
Bilingual English/Spanish preferred
Strong communication and care coordination skills
Knowledge of behavioral health, SDOH, and community resources
Comfortable with field work and home visits
Valid driver’s license, insurance, and reliable vehicle
Benefits
Medical, dental, and vision insurance
Paid time off + paid holidays
Performance bonuses based on measurable role-specific goals
Hybrid work flexibility
Growth and professional development opportunities
Meaningful work supporting vulnerable Medi-Cal populations
About Heritage Health Network
Heritage Health Network (HHN) is dedicated to providing Enhanced Care Management (ECM) services to the most vulnerable populations in Los Angeles, Riverside, and San Bernardino counties. We focus on delivering person-centered, community-based care management to high-need Medi-Cal members, breaking down traditional healthcare barriers, and ensuring comprehensive, culturally relevant care.
Numbers & Facts
Location
Riverside, California
Skills
Behavioral Healthunmatched
Coachingunmatched
Communication Skillsunmatched
Dental Insuranceunmatched
Documentationunmatched
Driver's Licenseunmatched
Engineering Change Managementunmatched
English Languageunmatched
Health Planunmatched
Healthcareunmatched
Healthcare Managementunmatched
Healthcare Providersunmatched
Insuranceunmatched
Licensed Clinical Social Worker (LCSW)unmatched
Licensed Marriage and Family Therapist (LMFT)unmatched
Medi-Calunmatched
Multilingualunmatched
Organizational Skillsunmatched
Psychologyunmatched
Social Workunmatched
Spanish Languageunmatched
Training/Teachingunmatched
Vision Planunmatched
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