Overview:
The Behavioral Health Intake Coordinator will work within the ARH Command Call Center to help direct inpatient psychiatric admissions across the system.
Responsibilities:
- Working with ARH Inpatient Psychiatry leadership to keep an up-to-date census across all of ARH’s inpatient Psychiatry beds
- Field calls from local Community Mental Health Center (CMHC) partners, gathering intake information on possible inpatient admissions.
- Communicates general medical clearance guidelines to CMHC and referring hospital, if needed
- Relay intake information from the CMHC’s to the attending/admitting physician so that a final admission decision can be made.
- Communicate with the CMHC, the admission decision and notify local unit of admission
- Confirms appropriate legal paperwork has been sent to Command to initiate/complete the involuntary admission.
- Send out twice-daily census updates, to key stakeholders throughout ARH and the local community.
- Perform all other duties as assigned
Qualifications:
Education:
- Bachelor's Degree in Psychology, Social Work, or a Human Services-related field required.
- Master's Degree in Psychology, Social Work, or a Human Services-related field preferred.
Work Experience:
- One (1) to three (3) years of behavioral health experience strongly preferred.
Licensure/Certification:
- No licensure or certification requirements specified.
Knowledge, Skills, and Abilities:
- Ability to communicate effectively and document information accurately.
- Ability to interact efficiently and professionally with a wide variety of individuals.
- Knowledge of basic medical terminology preferred.
- Basic computer skills preferred.
- Ability to move or lift patients and equipment as required.
- Ability to work independently within established guidelines.
- Ability to communicate effectively in English, both verbally and in writing.
- Ability to work flexible schedules and hours.
- Ability to work effectively with adults experiencing mental health disorders and/or co-occurring substance use disorders.
- Strong interpersonal, organizational, and problem-solving skills.
- Ability to maintain confidentiality and professional boundaries in a behavioral health setting.