Behavioral Health Site Supervisor I

At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve.

If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply.

Job Summary

The Site Behavioral Health Supervisor (SBHS) is a key member of the Site Leadership Team, working in close partnership with the Site Medical Director, Primary Care Clinic Manager(s), and Clinical Team Supervisors to ensure the successful integration and delivery of behavioral health services within the primary care setting.

The SBHS provides clinical, operational, and administrative supervision to all integrated behavioral health staff at the clinic site, including Behavioral Health Clinicians, Mental Health Clinicians, Enhanced Care Management (ECM) team members, Psychiatric and Behavioral Health Coordinators, and Substance Use Treatment team members.

The SBHS ensures alignment of behavioral health workflows with site-level operational priorities, supports staff development, ensures adherence to regulatory standards, and promotes a trauma-informed, equitable, patient-centered model of care.

Essential Duties & Responsibilities

Leadership & Integration

• Serve as a core member of the Site Leadership Team alongside the Site Medical Director, Primary Care Clinic Manager(s), and Clinical Team Supervisors.
• Collaborate closely with site leadership to ensure behavioral health services are effectively integrated into clinic operations.
• Represent the behavioral health discipline in leadership meetings, operational planning, staffing discussions, workflow improvement efforts, and quality initiatives.
• Support organizational goals related to integrated care, population health, trauma-informed care, and health equity.

Supervision & Staff Management

• Provide clinical and administrative supervision for integrated behavioral health team members, including:

o Behavioral Health Clinicians

o Mental Health Clinicians

o Enhanced Care Management team

o Psychiatric & Behavioral Health Coordinators

o Substance Use Treatment staff

• Provide clinical consultation to support integrated workflows and complex care coordination.
• Supervise MSW, BSW, LPC, and related interns to support training and development.
• Oversee site level onboarding, orientation, skill development, and competency training for behavioral health staff.
• Conduct regular performance evaluations, provide coaching, and support disciplinary processes when needed.
• Ensure staffing coverage, workload balance, and operational efficiency aligned with clinic needs.

Care Coordination & Systems Integration

• Partner with site leadership to ensure effective coordination between medical, behavioral health, care management, pharmacy, dental and operations.
• Participate in interdisciplinary care meetings, operational planning sessions, and workflow redesign activities.
• Support consistent implementation of integrated behavioral health models and evidence-based practices.

Compliance, Documentation & Operational Oversight

• Ensure staff compliance with regulatory and documentation standards, including OHA, HIPAA and organizational policies.
• Support monitoring, auditing, and quality improvement processes related to behavioral health documentation and workflows.
• Maintain familiarity with EMR workflows (Epic) and ensure staff adherence to documentation requirements.
• Promote a trauma-informed, culturally responsive, and recovery-oriented care approach.

Other Duties

• Attend community or organizational meetings as required.
• Participate in initiatives that support program development and system improvement.
• Perform additional responsibilities as assigned.

Required Knowledge, Skills & Abilities

• Knowledge of behavioral medicine, integrated behavioral health models, and evidence-based practices.
• Understanding of the social determinants of health and challenges facing underserved populations.
• Strong communication, conflict resolution, and team collaboration skills.
• Ability to mentor and develop staff, provide constructive supervision, and support performance improvement.
• Critical thinking, time management, and problem solving abilities.
• Competence with EMRs (Epic preferred).
• Knowledge of Medicare/Medicaid, community resources, and care coordination principles.
• Experience in motivational interviewing, health coaching, patient advocacy, and trauma-informed approaches.
• Bilingual Spanish strongly preferred.

Supervision & Leadership Requirements

• Experience supervising behavioral health or social service staff.
• Experience facilitating interdisciplinary teams.
• Ability to lead teams in a fast-paced healthcare environment with minimal direct oversight.

Education, Experience & Training

• Master's degree in Social Work, Psychology, Counseling, or a related field required.
• Minimum one year of relevant clinical experience; internships may count.
• Experience in community health, behavioral health, care management, or similar settings strongly preferred.
• Experience working with diverse, multicultural populations.
• Active licensure or path toward licensure (LCSW, LPC, LMFT) required.
• BLS required.
• Valid driver's license and reliable transportation required.

Behavioral Competencies:

Accountability: Role model VG's mission, vision, and shared values

Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations

Teamwork: If someone needs help, help them

Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work

Confidentiality: Maintain strict confidentiality and respect the privacy of others

Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work

Respect: Demonstrate consideration and appreciation for co-workers and patients

Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others

Physical Requirements:

Percentage of time spent:

• Standing/Walking: up to 20% and sitting up to 80%
• Lifting/Carrying: less than 5% - may occasionally lift up to 20 lbs.
• Must be able to type and read for extended periods.
• Must be able to use the phone and other forms of communication.

Working Environment/Physical Hazards:

• Work in well-lighted, ventilated office environment.

Office equipment used:

Office equipment

• Computer: data entry and word processing
• Telephone, fax, copier, scanner, printer

Immunization:

Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines.

Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission.

VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.