Benefits Account Manager

Job Description:

Now hiring: Benefits Account Manager

Location: Carlsbad, CA

Salary: $75,000.00 - $90,000.00 per year

Shift: Hybrid work schedule with a mix of in-office and remote work (typically 3 days in office, 2 days remote)

Talk, Solve, Smile-That's the Job.

Looking for a role where you can connect, help, and grow? A Benefits Account Manager position gives you the chance to shine in customer support.

Benefits:

• Competitive weekly pay - because great service deserves it
• Good benefits - medical, dental, vision, and life insurance
• 401(k) option - plan for the future

Requirements and Skills:

• 5+ years of employee benefits experience within a consulting or brokerage environment
• Strong knowledge of group benefits programs for organizations with 25+ employees
• Deep understanding of employee benefits regulations, compliance requirements, and industry trends
• Experience with Ease and Employee Navigator platforms, including portal setup and administration
• California Life & Health License required
• Bachelor's degree preferred
• Strong understanding of medical, prescription, dental, vision, life, disability, and ancillary benefits products
• Excellent presentation, communication, and relationship-building skills
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Strong problem-solving skills with the ability to anticipate client needs and develop solutions
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Highly organized, detail-oriented, and customer-focused
• Ability to work collaboratively while confidently providing strategic recommendations to clients and stakeholders

What You'll Do:

• Serve as a trusted advisor to clients on employee benefits programs and long-term benefits strategies
• Build and maintain strong client relationships through proactive communication and exceptional service
• Partner with brokers, carriers, TPAs, vendors, and HR teams to design and implement competitive benefits plans
• Manage benefit plan renewals, pricing discussions, and ongoing account service needs
• Advocate for clients by coordinating solutions and ensuring high levels of service from carriers and vendors
• Lead client meetings, presentations, open enrollment sessions, and employee education webinars
• Provide training and support to HR teams on benefits administration and plan management
• Help clients navigate compliance requirements and industry regulations
• Analyze medical, prescription, and ancillary benefit offerings to provide strategic recommendations
• Identify opportunities to enhance client benefits packages through additional products and services
• Collaborate with internal teams to deliver a seamless client experience and achieve account objectives

"Everything was magnificent. Everyone had great communication. I appreciate you guys." Staffmark Associate

Customer service jobs in Carlsbad don't get better than this. Apply Today.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.