Benefits Manager
Salary
$88,566.88 - $132,850.33 Annually
Location
City Hall, 100 E. Ocean., Boynton Beach, FL
Job Type
Full Time
Job Number
2026-1020
Department
Human Resources & Compliance
Division
Benefits
Opening Date
10/20/2026
Closing Date
10/30/2026 11:59 AM Eastern
FLSA
Exempt
Purpose of Classification
This posting may be closed before the posted date at the discretion of the City.
The purpose of this classification is to perform skilled, analytical and highly responsible work in the planning, organizing and implementing of the City's Human Resources programs. The incumbent will be responsible for the analysis, budgeting, design, structure, communication, and administration of all employee benefit programs including Medical, Dental, Vision, Life, Disability, Defined Contribution Retirement Savings, and other voluntary plans to include the management of a benefit enrollment system. The incumbent will also be responsible for the health and wellness strategy and recommend changes in employee benefit design and future benefit program offerings. Additionally, this position will provide contract administration for multiple programs and facilitate vendor relations. Serves as acting Director or Assistant Director of Human Resources when required.
Essential Functions
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Assists with managing operations and performs functions in key areas of the Human Resources Department, including benefits & wellness functions, with involvement in classification & compensation, training & development, HRIS, leave management, employee relations, labor relations, engagement & recognition, and other employment-related activities in collaboration with department leadership as required; manages benefits fund budget, financial reporting, and plan administration; monitors and ensures compliance with all related laws and local ordinances.
Supervises, directs, engages, and evaluates assigned staff, processing employee concerns and problems, directing work, mentoring, counseling, engaging, disciplining and providing timely performance feedback.
Coordinates daily work activities; organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; consults with assigned staff, assists with complex situations, and provides technical expertise.
Plans, coordinates and implements annual Benefits and Wellness Fairs.
Coordinates annual Open Enrollment, including preparing the schedule and notifications for employees, retirees, and COBRA members; reviewing and updating forms and documents; auditing entries, selections, and payroll deductions; preparing annual Open Enrollment import into payroll system; and updating annual salaries in benefit system.
Analyze financial data including claims costs, expenditures, and program utilization; assist with analyzing the plans based on claims history, usage, services, and cost and makes recommendations to management for plan changes.
Participates in strategic planning for future benefit changes; assists in developing effective solutions and options; manages the implementation process of all changes and ensures the City complies of all regulations and requirements.
Assist in the design, development, and administration of the Citys Wellness Program.
Manages the relationship with the Employee Health and Wellness Center and assists by contributing to the selection and implementation of new services.
Ensures compliance with all State and Federal Regulations, the Affordable Care Act (Health Care Reform), collective bargaining agreements, and policies and procedures.
Prepare Request for Proposal (RFPs), Request for Quotes (RFQs) and/or Bids for all Group Health lines of coverage and Broker/Consultant Services. Serves on Review and Selection committee for vendor proposals.
Assist in the department's annual budget preparation specific to the Benefits Fund.
Addresses employee/retiree problems with enrollment and delivery of benefits by providers and any concerns regarding staff performance on the team.
Assists with the preparation and review of vendor agreements related to the City's insurance programs.
Administers Human Resources Information Systems related to benefits administration, such as benefits enrollment/maintenance software, internet/intranet, and reporting software, including creating/maintaining benefits-related site content, making system entries, and creating/running reports.
Provides guidance to employees, managers, and the public on HR policies, procedures, and available resources in support of department operations; may assist with distributing documents or responding to public records requests as needed.
Designs, develops and distributes communication tools to enhance employees' understanding of the City's benefits packages.
Completes special projects related to HR, including but not limited to benefits and compensation surveys/studies, and cost analyses in support of collective bargaining, and Requests for Proposals.
Attends public meetings, hearings, conferences, committee meetings, board meetings, and interdepartmental meetings relating to human resources issues as required; makes speeches or presentations.
Compiles or monitors various administrative and statistical data pertaining to human resource operations; performs research as needed; makes applicable calculations; analyzes data and identifies trends; prepares or generates reports; maintains records.
Cross-trains with other personnel to provide primary and/or backup administration of other Human Resources functions.
ADDITIONAL FUNCTIONS
Assists in the absence of the Director and Assistant Director of Human Resources.
Performs other related duties as required.
Minimum Qualifications
PREFERRED QUALIFICATIONS
Minimum Qualifications for education and experience must be met before consideration of the following preferred Qualifications:
Supplemental Information
Effectively communicates with supervisor, employees, other departments, contractors, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities and events, review status of work, exchange information, or resolve problems.
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
Ability to prepare accurate and thorough written records and reports.
Ability to exercise independent judgement and discretion in interpreting policy, applying regulatory requirements, and completing complex assignments with minimal supervisory direction.
Ability to establish and maintain harmonious relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.
KNOWLEDGE, SKILLS, AND ABILITIES
Thorough knowledge of federal, state, and local laws, ordinances, and regulations applicable to Human Resources including FMLA, ADA, COBRA, and the Affordable Care Act (ACA).
Knowledge of budgeting and financial forecasting related to benefits costs.
Knowledge of various types of benefits such as health, dental, vision insurance, retirement plans, leave policies, wellness programs, and employee assistance programs.
Ability to exercise sound judgement and strict confidentiality when accessing, handling, and discussing sensitive medical, disability, and personnel information in accordance with applicable privacy laws and regulations.
Skill in effectively managing and completing multiple assignments in a fast-paced environment.
Ability to analyze data and use this information to optimize benefits program.
Ability to lead and direct a team responsible for administering benefits, as well as managing vendor relationships.
Ability to provide high-quality customer service.
Ability to accurately and consistently interpret personnel policies, procedures and regulations.
Ability to effectively communicate digitally, orally, and in writing.
Proficiency with HRIS, benefits administration, and case management software systems used to track leave, accommodations, and benefits enrollment.
Ability to thoroughly prepare for and successfully facilitate programs and events.
Ability to adjust to changes in the work environment, manage competing demands, and deal with frequent changes, delays, or unexpected events.
Ability to deal effectively across all levels of the organization.
Ability to resolve conflicts between individuals or among groups.
PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (15 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions.
The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).
Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.
VETERANS PREFERENCE:
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City's hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
Full-time employees (those regularly scheduled to work at least 30 hours per week) are eligible for the Citys benefit package.
The City of Boynton Beachs comprehensive benefits package includes:
Dismemberment Insurance
Student Loan Forgiveness
Let your City of Boynton Beach employment work for you! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, your student loan balance may be forgiven after you have made 120 qualifying monthly payments while working full-time with a governmental agency. Visit StudentAid.gov/publicservice for more information or to see if you qualify.
Health Insurance
The City pays the entire premium for an eligible employee. The employee may elect to cover a spouse and/or dependent children by paying the applicable premium for the dependent(s).
Dental Insurance
Premiums for eligible employees are paid by the City. Premiums for any covered dependent are paid by the employee with a contribution by the City.
Vision Care Plan
Premiums for eligible employees are paid by the City. Premiums for any covered dependent(s) are paid by the employee.
Life Insurance / Accidental Death and Dismemberment Insurance
The City provides each eligible employee with term life and accidental death insurance.
Supplemental Life Insurance / Supplemental AD&D Insurance
Employees may purchase supplemental term life insurance on an individual-choice basis with premiums based on age. A matching amount of Accidental Death insurance may also be purchased.
Dependent Life Insurance
Employees who select supplemental coverage for themselves may also purchase coverage for their spouse and dependent children.
City Retirement / Pension Plans
The City has pension plans for general employees, police, and firefighters. Each plan is contributory with both the employee and the City contributing to the program.
Supplemental Plans
Supplemental plans provide direct cash payments regardless of any other coverage you may have, and are designed to help fill in any gaps in a medical plan. The employee pays the premiums for these supplemental plans.
Short and Long Term Disability
The City provides Short and Long Term Disability insurance to eligible employees. The plan is designed to cover a disability sustained on or off the job.
Employee Assistance Program (EAP)
The City contracts with an employee assistance program (EAP) to provide employees and their dependents with free, confidential and professional counseling to help resolve personal or family problems.
Deferred Compensation Plans (457 Plans)
The City makes available three deferred compensation plans that the employee may voluntarily contribute to on a tax-deferred basis.
Vacation
All full-time employees accrue time toward paid vacation leave. Accrual begins immediately and vacation may be taken after six months of employment.
Holidays
The City observes 12 paid holidays throughout the year.
Sick Leave / Family Sick Leave
Full-time employees accrue one day of sick leave per month. An employee may elect to use up to 5 days per year of accrued sick time for illness in his/her immediate family.
Tuition Assistance *(Depending on available budget funding)
The Tuition Assistance Program reimburses eligible employees for successful completion of approved courses leading to Associate, Bachelor and Master degrees.
Wellness Program
The City offers many wellness activities and programs throughout the year.
Prepaid Legal Services and Identity Theft Protection Plan
Employees may choose to enroll in a prepaid legal service plan and an identity theft protection plan. The employee pays the premiums for these plans.
Credit Union
All City employees may join the Credit Union of Palm Beach County. In addition to savings and checking accounts, the Credit Union offers different types of loans, investment choices and recreational opportunities.
Section 125 Plan for Health and Dental Premium
Section 125 of the Internal Revenue code allows you to have your dependent coverage premiums deducted before payroll taxes are withheld resulting in tax savings to you.
Flexible Spending Accounts
Employees may participate in flexible spending accounts for reimbursement of medical and/or dependent care expenses.
Direct Deposit
Employees may have their bi-weekly paycheck deposited to the financial institution of their choice.
01
What is the highest level of education you have completed?
02
Please specify the degree(s) you possess and the field of study of each degree. If you do not have a degree, please write "N/A" below.
03
Please explain your progressively responsible in benefits administration or group insurance/benefits plan management in detail, including your relevant job duties. Please note that "See resume" is not a valid response. Failure to answer this question in detail may result in disqualification of your application. If this question does not apply to you, please type "N/A."
04
Do you have any experience managing self-funded health plan(s)? If so, please explain below. Please note that "See resume" is not a valid response. Failure to answer this question in detail may result in disqualification of your application. If this question does not apply to you, please type "N/A."
05
How many years of experience do you possess in a supervisory or management role? Please note that "See resume" is not a valid response. Failure to answer this question in detail may result in disqualification of your application. If this question does not apply to you, please type "N/A."
06
Do you possess [or are you able to obtain within fourteen (14) days of hire] and maintain a valid Florida drivers license?
07
Do you have previous experience working with municipal, county, and state governmental agencies?
Required Question
Employer City of Boynton Beach
Address 100 E. Ocean Ave
City Hall - Human Resources
Boynton Beach, Florida, 33435
Phone 5617426275
Website http://www.boynton-beach.org
| Location | Boynton Beach, FL |
| Salary | $88,566.88–$132,850.33 Per Year |
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