Are you passionate about employee benefits and delivering outstanding client service? PRemployer is seeking a detail-oriented, customer-focused Benefits Manager to support and administer employee benefit programs for multiple client organizations within our growing Professional Employer Organization (PEO). This role offers the opportunity to work directly with clients, employees, insurance carriers, and internal teams to ensure seamless benefits administration and an exceptional service experience.
What You'll Do
As a Benefits Manager, you will play a key role in administering and supporting employee benefit programs, including:
Managing benefit enrollments, eligibility, changes, and terminations
Serving as the primary liaison between clients, employees, brokers, and insurance carriers
Coordinating annual open enrollment communications and employee education
Reconciling insurance carrier invoices and ensuring payroll deductions are accurate
Supporting ACA, ERISA, COBRA, and other regulatory compliance requirements
Assisting with new client implementations, carrier setup, and system updates
Preparing benefit comparisons, quotes, rate sheets, and renewal information
Resolving complex benefit-related questions and issues with professionalism and urgency
Providing consultative support to clients regarding benefit plans and administration
Partnering with sales and implementation teams to support prospective and new clients
What We're Looking For
The ideal candidate is:
Detail-oriented with strong analytical and problem-solving abilities
Highly organized and capable of managing multiple priorities
Customer-focused with a passion for delivering exceptional service
Skilled at building relationships and collaborating with diverse stakeholders
Able to maintain confidentiality and exercise sound judgment
An effective verbal and written communicator
Comfortable working independently while contributing to a team environment
Qualifications
Bachelor's degree in Human Resources, Business, or a related field preferred, or equivalent industry experience
At least 3 years of benefits administration experience required
Knowledge of employee benefits and related regulations
Proficiency with Microsoft Office, especially Excel
Experience in a PEO environment or with multi-client benefits administration is a plus
Numbers & Facts
Location
Dothan, AL
Skills
Administrative Skillsunmatched
Analysis Skillsunmatched
Billingunmatched
Brokerageunmatched
COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985)unmatched
Communication Skillsunmatched
Compensation and Benefitsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
ERISA (Employee Retirement Income Security Act of 1974)unmatched
Employee Benefitsunmatched
Human Resourcesunmatched
Insuranceunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Partner Salesunmatched
Payroll Taxunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Sales Prospectingunmatched
Service Deliveryunmatched
Staff Trainingunmatched
Systems Administration/Managementunmatched
Systems Maintenanceunmatched
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