Benefits Specialist Trainer

Associates Systems

Nashville, Tennessee

JOB DETAILS
SKILLS
Customer Service Management, Data Entry, Establish Priorities, Interpersonal Skills, Medicaid, On Site Support, Regulations, Research Skills, SNAP, State Government, System Integration (SI), Time Management, Training/Teaching, Work From Home
LOCATION
Nashville, Tennessee
POSTED
30+ days ago
This position is on-site in Tennessee, with a rate of $65.hr
The client is looking for locals. They will pay for local travel (Expense).


ROLE: Surge (Processing) Support Supervisor 9 hour work days/180 DCAP

Desired Skills:

 *Previous experience working with state governmental agencies as an eligibility specialist

*Previous technology adoption project experience in integrated eligibility systems, preferably with Medicaid, SNAP or, TANF programs

*Previous field support and/or training experience -Strong interpersonal awareness -Ability to maintain resolve under pressure -Ability to operate in a remote/work-from-home setting -Exceptional interpersonal skills & professionalism -Humility & grit -Flexibility Key

Responsibilities:

 -Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
Compute benefits based on eligibility determination.

 -Use fact-finding techniques to obtain, relate and evaluate information provided by applicants. -Read, understand, apply, and explain detailed regulations and policies.

 -Perform basic arithmetic functions.

 -Manage time efficiently by establishing priorities in accordance with importance of deadlines.
 

About the Company

A

Associates Systems