Benefits Support Representative

About the Role

S&A Group is looking for a Benefits Support Representative to join our team in Alabama.

In this role, you’ll spend your day talking with clients over the phone, understanding their needs, and helping them find the right benefit options. You’ll work with elderly clients, so patience, empathy, and the ability to explain things clearly are important.

If you enjoy talking to people, solving problems, and helping customers feel confident about their decisions, this could be a great fit for you.

$60,000 - $65,000

What You’ll Do

• Speak with clients by phone and provide friendly, professional support.

• Help clients understand their benefit options and answer their questions.

• Handle concerns and find practical solutions.

• Keep customer information and records accurate and confidential.

• Work closely with your team and take part in regular training and coaching.

What We’re Looking For

• Strong communication and listening skills.

• Must have access to a laptop/computer, reliable internet connection, and a quiet workspace.

• High school diploma or GED required

• Patient, professional, and genuinely interested in helping others.

• Someone who is coachable, dependable, and willing to learn.

• Ability to work well both independently and as part of a team.

Why S&A Group?
We believe people do their best work when they have the right support. That’s why we provide training, coaching, resources, and opportunities to grow.
You’ll be joining a team that values hard work, teamwork, and doing right by clients. If you’re looking for a place where you can build your skills and grow your career, we’d love to meet you.