Benefits & Wellness Specialist

Starting Salary: $55,930

DESCRIPTION/JOB SUMMARY

Administer employee benefits and leave programs as a trusted resource, providing compassionate support while accurately managing enrollments, audits, invoice reconciliation, payroll deductions, leave tracking, and recordkeeping.

RESPONSIBILITIES/DUTIES

Employee Benefits Support

• Answer employee questions about benefit eligibility, coverage, enrollment, payroll deductions, claims, and procedures 
• Guide employees through new hire enrollment, qualifying life events, coverage changes, and termination of coverage 
• Work with benefit carriers, consultants, and service providers to resolve eligibility, enrollment, and claim-related issues 
• Help employees understand and access available health and well-being resources

  Benefits Administration

• Process benefit enrollments, changes, and terminations and coordinate applicable payroll deductions 
• Review benefit elections and supporting documentation for compliance with plan requirements 
• Audit HRIS and carrier records to identify and correct discrepancies 
• Review, reconcile, and submit benefit invoices for payment 
• Prepare monthly benefit deduction reports for Finance 
• Complete dependent eligibility audits, including verification of full-time student status when applicable 
• Assist with COBRA administration and annual Forms 1095-C
• Assist with 401(k) retirement plan administration

  Leave Administration

• Administer leave requests from initial notice through return to work or exhaustion of available leave 
• Determine eligibility for FMLA and applicable state leave programs, issue required notices, and review supporting documentation
• Track leave usage accurately in the applicable leave and timekeeping systems 
• Coordinate Short-Term Disability payments through the appropriate process 
• Monitor benefit deductions during leave and coordinate direct payments when necessary 
• Maintain regular and empathetic communication with employees and managers throughout the leave process 

  Education, Wellness, and Program Support

• Assist with annual open enrollment planning, employee communications, and benefits education 
• Coordinate wellness fairs, screenings, immunization events, and wellness challenges 
• Maintain complete, accurate, and confidential benefit and leave records 
• Support special projects and events as assigned
• Maintain current knowledge of applicable company policies and procedures to provide employees with timely and accurate information
• Help ensure that all company policies and procedures are uniformly followed and enforced
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management 
• Complete the annual CTPAT Security Training
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations
• Pride retains the discretion to modify duties and/or assign other duties as necessary

  REQUIRED SKILLS

  Must be:

• A friendly team player, confidential, professional, and honest
• Emotionally intelligent and empathetic
• Exceptionally organized with a high degree of attention to details
• An open-minded critical thinker who rapidly develops creative solutions in challenging situations
• Willing to perform redundant tasks with accuracy and timeliness

  Must have the ability to:

• Multi-task, problem-solve, and prioritize in a fast-paced working environment
• Perform repetitive tasks accurately and efficiently

  Must have:

• A dynamic and engaging personality and communication style
• Excellent relationship-building skills
• Relentless drive to achieve advancement and continuous improvement 
• Exceptional presentation, verbal and written communication skills
• Basic working knowledge of Microsoft Office Word and Excel

  PREFERRED SKILLS

• Fluency in Spanish preferred

  REQUIRED EXPERIENCE

• At least 2 years of Human Resources experience with benefits administration, and a combination of experience using HRIS, payroll, timekeeping, and carrier systems

  PREFERRED EXPERIENCE

• At least 2 years of experience effectively managing multiple priorities in a fast-paced work environment serving high volumes of employees and/or customers preferred
• At least 1 year of experience administering leave programs, including FMLA, applicable state leave programs, and Short-Term Disability preferred
• At least 1 year of experience with self-funded benefit plans preferred
• At least 1 year of experience planning and executing all aspects of annual Benefits Open Enrollment preferred
• At least 1 year of experience with 401(k) retirement plan administration preferred
• At least 1 year of experience with creating, promoting, and administering engaging employee wellness programs preferred

  REQUIRED EDUCATION

• Associate Degree in Human Resources, Business Administration, or a related field OR High School Diploma or GED with at least 6 years of the required experience

  PREFERRED EDUCATION

• Bachelor’s Degree in Human Resources, Business Administration, or a related field preferred 

  REQUIRED QUALIFICATIONS

• Must be legally authorized to work in the United States without sponsorship now, or in the future

  DETAILS

• This job description is not intended to be all-inclusive
• In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

  Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. 

• Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

  If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.