Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner.
Responsibilities:
- Greet customers and assist them with scheduling appointments for service
- Communicate with customers to gather information about their vehicle’s service needs
- Provide estimates for service costs and recommend additional services as needed
- Coordinate with the service department to ensure that work is completed on time
- Follow up with customers to ensure their satisfaction with the service provided
- Handle customer inquiries and concerns in a professional and timely manner
- Maintain a high level of product knowledge and stay up to date on industry trends and developments
Qualifications:
- High school diploma or GED required; college degree preferred
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Excellent organizational and time management skills
- Basic computer skills and familiarity with automotive service software
- Willingness to learn and grow within the automotive industry
This position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company. If you are a motivated and customer-oriented individual looking to start a career in the automotive industry, we would love to hear from you. Apply today to join the Bertera Nissan team!