Beverage Server Unrefined On Call

Rivers Casino Careers
  • Philadelphia, Pennsylvania
    8 days ago

    Job Description

    Summary:  Serves meals to patrons in food outlet according to established procedures and customer service standards.  

    Engagement Expectations:  

    We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: 

    • Smile, display energy and open body language.
    • Proactively greet team members and guests, initiating interaction to provide service. 
    • Always use a positive parting remark to end the conversation.

    Essential Job Functions: 

    • Greets guests at the table. 
    • Takes food and beverage order.  
    • Responds to guest questions regarding food preparation and menu.  
    • Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
    • Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines. 
    • Serves food and beverages. 
    • Directs bus person and assists as needed in the clearing of tables.  
    • Completes required side work.  
    • Performs all other duties as assigned.  

    Qualifications: 

    • Must be 18 years of age or older.
    • High school diploma or equivalent.
    • One or more years high volume food service experience required.  
    • Knowledge of food and beverage order processing systems.  
    • Must be available to work flexible shifts, weekends and holidays.  
    • Ability to successfully fulfill the pre-employment process.

    Physical and Mental Demands: 

    • Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms, frequently required to stoop and kneel. 
    • Must occasionally lift up to 25 pounds.  
    • Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
    • Ability to count. 
    • Ability to work in a noisy and smoky environment

    Numbers & Facts

    LocationPhiladelphia, Pennsylvania

    Skills

    • Beveragesunmatched
    • Cook Dishesunmatched
    • Customer Support/Serviceunmatched
    • Food Servicesunmatched
    • Food and Beverage Industryunmatched
    • Legalunmatched
    • Lift/Move 25 Poundsunmatched
    • On Callunmatched
    • Order Processingunmatched
    • Waitressingunmatched

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