Summary: Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift, ensuring all functional job duties are performed according to established company policies.
Job Title: Shift Manager Beverage
Department: Food & Beverage
Reports To: Asst. Food and Beverage Director
FLSA Designation: Exempt
License Type: Gaming
Salary Range: $70,000-$80,000
Essential Job Functions:
- Responds to guest and employee needs and resolves complaints and issues
- Inspects food and beverage outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards
- Ensures compliance with liquor control regulations
- Ensures bars are stocked, cleaned, and properly staffed
- Controls labor and operating expenses
- Schedules and directs staff in the performance of work assignments
- Maintains high food, service and health and safety standards
- Maintains high visibility in the outlets
- Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws
- Hires, trains, and manages staff in accordance with organizational and approved departmental standards, policies, and programs
- Assists trainers in properly training new team members
- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy
- Ensures all guests receive superior service
- Performs all other duties as assigned
Qualifications:
- Must be 21 years or older
- High school diploma or equivalent
- Two or more years related experience, in a high-volume preferred
- Knowledge of state liquor laws
- Must be available to work flexible shifts, weekends, and holidays
- Adequate knowledge of beer, wine, and spirit offerings and industry trends is required
- Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members
- Must be able to understand and communicate Material Safety Data Sheets to all team members
- Must have successfully completed and maintain certification in Food Sanitation Management within 120 days of employee
- Ability to be a TEAM player
- Ability to obtain and maintain all necessary licensing
Working Conditions:
- Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
- Must occasionally lift and lift to 25 pounds
- Frequently required to stoop, crouch, or kneel
- Ability to interact with others while maintaining a courteous and positive demeanor
- Exposure to high noise level