BH-ASO Project Program Manager (PPM III)

BH-ASO Project Program Manager (PPM III)

Salary

$110,087.54 - $139,542.21 Annually

Location

Chinook Building, 401 5th Avenue, Seattle, WA

Job Type

Temporary

Job Number

2026GM28199

Department

DCHS - Community & Human Srvcs

Division

Behavioral Health and Recovery

Opening Date

10/30/2026

Closing Date

11/22/2026 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

Z3 : KC Personnel Guidelines

Full- or Part-Time

Full Time

Hours/Week

40 hours/week

• Description
• Benefits
• Questions

Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King Countys Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

At the King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems; striving to be customer-focused and driving for the best results. We envision a welcoming community that is racially just. We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.

The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for a Behavioral Health & Administrative Services Organization (BH-ASO) Project/Program Manager who will assist the BH-ASO Operations Manager with coordination and oversight of BHASO team's operational processes and program improvements. This position is a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) position anticipated to end 36 months from the start date.

The BHASO Project/Program Manager is responsible for leading the planning, execution, and evaluation of initiatives that strengthen crisis response programs and ensure high-quality, timely services for individuals experiencing behavioral health or other crisis-related needs. This role provides project management duties as it leads cross-functional projects, coordinates with internal and external partners, supports policy development, and ensures audit readiness across crisis service operations. The BH-ASO Project/Program Manager ensures projects are delivered on time, within scope, and aligned with organizational goals, regulatory requirements, and community needs. This position will report to the BH-ASO Business Operations Manager.

WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around 12/16/2026.

APPLICATION PROCESS

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Please Note: This selection process may also be used to create a pool of candidates for current and future career service, term-limited temporary, and special duty opportunities. The pool will be active for 6 months.

WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) position anticipated to end 36 months from the start date, but subject to change dependent on operational need. This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm.

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the departments hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

RECRUITER: Greg Mallory, grmallory@kingcounty.gov

Job Duties

• Design, implement, and oversee crisis service projects, including operational policies, procedures, system improvements, program launches, and operational enhancements.
• Drive the development, revision, and implementation of policies and procedures that support crisis service operations, compliance, and quality standards.
• Maintain audit readiness by ensuring documentation, workflows, and program practices consistently meet regulatory and contractual requirements.
• Partner with Quality and other teams to prepare for internal and external audits, develop audit tools, manage audit timelines, respond to findings, and oversee corrective action plans.
• Develop and maintain standard operating procedures.
• Monitor project progress and performance; identify risks, barriers, and issues; and implement mitigation strategies.
• Facilitate meetings, workshops, and working groups focused on crisis program development, policy refinement, and process improvement.
• Support data-driven decision-making by working with analysts to gather and interpret performance metrics and prepare regular reports, dashboards, and presentations for leadership and stakeholders.
• Assist with providing analysis and strategic guidance on legislative and regulatory developments that may impact behavioral health crisis services and assess their potential implications for program operations.
• Collaborate with crisis providers, first responders, hospitals, and behavioral health providers.
• Oversee crisis services alignment with division initiatives of equity and social justice, recovery-oriented system of care.
• Other duties as assigned.

Experience, Qualifications, Knowledge, Skills

• Bachelor's degree in public administration, social work, behavioral health, project management, or a related field and/or an equivalent combination of education and experience
• A minimum of four years of experience managing complex projects directly related to behavioral health, public health, or social services.
• A minimum of three years of experience using project management tools and applying project management methodologies, including developing detailed project plans, timelines, deliverables, and communication strategies.
• Experience in program evaluation, including interpreting data, assessing performance metrics, identifying gaps, and recommending improvements.
• Strong analytical and problem-solving skills, including proficiency in budget analysis, policy analysis, and evaluating operational impacts.
• Experience analyzing local, state or federal legislation and knowledge of legislative processes and regulatory frameworks.
• Proven ability to manage multiple priorities, meet deadlines, and work with diverse stakeholders
• Proven ability to develop, implement, and maintain policies and procedures that ensure compliance, quality, and operational effectiveness
• Experience conducting program audits and maintaining audit ready documentation, workflows, and program practices.
• Excellent verbal and written communication skills, including public speaking and presenting complex issues in accessible ways.
• Intermediate proficiency with Microsoft Office applications and web-based tools, including Excel, PowerPoint, and SharePoint. This includes the ability to:
• Excel: Create and use formulas, charts, graphs, and pivot tables to organize, analyze, and present data.
• PowerPoint: Develop clear, well-organized, and professional presentations using appropriate layouts, graphics, and visual elements.
• SharePoint: Upload, save, organize, and manage files; create and maintain document libraries; and collaborate on shared documents.
• Web-based tools: Navigate online applications, enter and retrieve information, and manage documents and data.

Desired Experience, Qualifications, Knowledge, Skills

• Masters degree in behavioral health, public health, public administration, or other related fields
• Experience managing behavioral health projects or programs focused on crisis response.
• Strong understanding of King County's crisis response system, community partnerships, and service delivery models.
• Experience developing, monitoring, and analyzing program budgets to support operational planning and resource allocation
• Knowledge of research methods, including data gathering, analysis and presentation for program evaluation
• Quantitative skills and skills in applying quantitative and qualitative analytical methods, include skills in applying statistical analysis
• Experience working with populations that have co-occurring mental illness and substance use disorders

Supplemental Information

Are you ready to make a difference? Come join the team dedicated to serving one of the nations best places to live, work and play.

Application Process

If you are interested in pursuing this position and supporting King County's vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Greg Mallory at grmallory@kingcounty.gov.

King Countys Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the persons sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

Are you applying to this position as an eligible Priority Placement Program Participant who is a current or previous King County Employee impacted by layoff? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.

02

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

03

Which of the following best describes your highest level of education in public administration, social work, behavioral health, project management, or a related field?

• Masters degree or higher
• Bachelors degree
• Associate degree
• Some college coursework but no degree
• Relevant professional training or certifications but no college degree
• I do not have formal education or training in these fields.

04

Which of the following best describes your combination of education and professional experience?

• I have a bachelors degree or higher in public administration, social work, behavioral health, project management, or a related field.
• I have an associate degree or some college coursework, along with relevant professional experience in behavioral health, public health, or social services.
• I do not have a college degree or college coursework, but I have relevant professional experience in behavioral health, public health, or social services.
• I do not have a bachelors degree and have limited relevant professional experience.
• I do not have relevant education or professional experience yet.

05

How many years of professional experience do you have managing complex projects directly related to behavioral health, public health, or social services?

• I do not have this experience yet.
• Less than 1 year
• 1 year (less than 2 years)
• 2 years (less than 3 years)
• 3 years (less than 4 years)
• 4 years (less than 5 years)
• 5 or more years

06

Which of the following activities have you performed as part of your professional responsibilities?

Please select all that apply.

• Analyzed program performance data and metrics to evaluate effectiveness.
• Identified service delivery gaps, operational inefficiencies, or performance issues.
• Developed recommendations to improve program performance or service delivery.
• Conducted budget or financial analysis to support program decisions.
• Analyzed policies and evaluated their operational impacts.
• Used analytical and problem-solving methods to identify and address complex program or operational challenges.
• I do not have experience performing these activities yet.

07

Which of the following best describes your professional experience analyzing legislation and regulatory requirements?

• I have independently analyzed legislation or regulatory requirements and assessed their potential impacts on programs, policies, or operations.
• I have participated in analyzing legislation or regulatory requirements as part of a team.
• I have applied or implemented legislative or regulatory requirements in my work but have not been responsible for analyzing them.
• I have general knowledge of legislative processes or regulatory frameworks but limited direct professional experience.
• I do not have this experience yet.

08

Do you have professional experience developing, implementing, and maintaining policies or procedures to support regulatory compliance, quality standards, or operational effectiveness?

• Yes
• No

09

Please describe a specific example of a policy or procedure you developed, implemented, or maintained.

Please include the following in your response: a. Your role b. The purpose of the policy or procedure c. How it supported compliance, quality, or operational effectiveness.

If you do not have this experience, type N/A.

10

Which of the following activities have you performed as part of your professional responsibilities?

Please select all that apply.

• Conducted internal or external program audits.
• Prepared and maintained documentation and records to support audit readiness.
• Reviewed and maintained program workflows to ensure compliance with audit requirements.
• Reviewed and maintained program practices to ensure compliance with audit requirements.
• I do not have experience performing these activities yet.

11

Which of the following best describes your proficiency with Microsoft Excel?

• Advanced: I can independently use advanced formulas, data analysis tools, complex pivot tables, and automation features to analyze and present data.
• Intermediate: I can independently create and use formulas, charts, graphs, and pivot tables to organize, analyze, and present data.
• Basic: I can enter, format, sort, and filter data, perform simple calculations, and make basic updates to existing spreadsheets.
• Limited Experience: I have limited experience using Microsoft Excel.

12

Which of the following best describes your proficiency with Microsoft PowerPoint?

• Advanced: I can independently develop complex presentations, customize templates, create advanced visualizations, and incorporate interactive or multimedia elements.
• Intermediate: I can independently develop clear, well-organized, and professional presentations using appropriate layouts, graphics, charts, and visual elements.
• Basic: I can create and edit simple presentations using standard templates, text, and images.
• Limited Experience: I limited experience using Microsoft PowerPoint.

13

Which of the following best describes your proficiency with Microsoft SharePoint?

• Advanced: I can independently configure SharePoint sites, manage permissions, customize document libraries, and develop automated workflows.
• Intermediate: I can independently upload, save, organize, and manage files; create and maintain document libraries; and collaborate on shared documents.
• Basic: I can access SharePoint sites, upload and download files, and make basic updates to shared documents.
• Limited Experience: I limited experience using Microsoft SharePoint.

14

King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities.

This is a three-part question: a. How do you define equity? b. How have you worked to incorporate an equity lens in your current or previous jobs? c. How do you think equity relates to this position and the mental health and well-being of our communities, and how would you use an equity lens in this work?

If you do not have this experience, type N/A.

Required Question

Employer King County

Address King Street Center

201 South Jackson Street

Seattle, Washington, 98104

Phone 206-477-3404

Website http://www.kingcounty.gov/