Summary
Job Description:
Coordinator will focus majority of efforts on collaborating with the Access Team to assist team in helping BHMG reach goals and strategic objectives for patient access. In addition, when needed, the Coordinator will assist members of the Access Team in task completion or project work.
Coordinator job roles and responsibilities may include but will not be limited to assisting with schedule builds, maintenance of Epic security levels for practice teams, working with practices to ensure onboarding providers have appropriate schedule template builds in place, partnering with team members on tasks related to technology advancements, planning and overseeing new hire trainings and tools associated with Access Team programs and initiatives, and partnering with team members on analytics, reviews, and tasks associated with system utilization (referral management).
The Coordinator will be responsible for development of agendas for project meetings and assist with overall planning for team functions and events. Coordinator role will provide motivated individuals with a career path and methodology to experience a variety of project work and opportunities while focusing efforts towards assisting the organization in reaching its strategic access goals.
Principal Duties and Responsibilities:
- Communicate effectively.
- Demonstrates role accountability.
- Organized, dependable and able to work with little supervision.
- Demonstrates proficiency in skills specific to job description.
- Provides ongoing progress reports to stakeholders and team members. Meeting deadlines and managing expectations is essential for this role. Ability to multi-task and move multiple projects forward simultaneously is critical.
- Proactively identifies risks, manages issues, and escalates, when appropriate. Able to think critically.
- Continue to develop processes, procedures, and workflows to help improve the Access Team's ability to deliver value to the organization.
- Understanding of the organization's goals and specifically those associated with the Access Team.
- Helps to identify opportunities for improvement and brings to the attention of the Director.
- Self-motivated to deliver and succeed in a challenging environment.
- Exhibits passion to learn new skill sets and expand upon existing ones; displaying an interest in future career opportunities related to Access.
- Serves as a steward to the Patient Connection Hub leaders, managers and team members; ensuring a productive and efficient flow of communication exists between the Access Team and PCH members.
- Other duties, as assigned to reach the goals and objectives of the Access Team.
Minimum Education, Training and Experience Required:
- Prefer Bachelor's Degree; equivalent and relevant experience may be used to offset some educational requirements. Mandatory previous experience working in a physician practice or familiarity with provider schedule templates and scheduling workflows.
- Proficiency with Microsoft Word, PowerPoint, Excel and Visio. SharePoint knowledge would be a bonus. Epic Cadence knowledge preferred. If Epic experience is not specific to Epic Cadence / schedule building, preference will be given to candidates experienced in any modality of Epic.
- Excellent oral and written communication skills, to include outstanding business writing skills. Ability to take data / information provided and develop PowerPoint presentations articulating information in an informative and professional manner.
- Exceptional organizational, problem solving, and follow up skills, flexibility to function in a fast-paced environment while coordinating competing demands.
- Critical thinking and the ability to complete projects with little supervision is necessary.
- Outstanding interpersonal skills and the demonstrated ability to relate at all levels of the organization.
- Exceptional attention to detail and accuracy.
- Results, action oriented.
While the role is primarily remote, the incumbent must be available to travel to Baptist Health Medical Group facilities, on a statewide basis, as needed. Primary location will be Kentucky Work from Home-Louisville.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.