Bilingual Admin Assistant

Position: Bilingual Administrative Assistant
Pay Rate: $20.00-$23.00/hour
Location: Lodi, CA
Schedule: Monday-Thursday | 7:30 AM-5:30 PM Friday: 7:30 AM-4:30 PM | Every Other Friday Off
Position Summary
We are seeking a professional, organized, and customer-focused Bilingual Administrative Assistant to provide administrative and clerical support within a busy leasing office. This position serves as a primary point of contact for tenants and residents, assisting with rental payments, leasing documentation, questions, and general office needs.

The ideal candidate is bilingual in English and Spanish, highly organized, comfortable handling payments and confidential information, and able to provide professional customer service in a fast-paced environment.
Duties and Responsibilities

• Provide daily administrative and clerical support for a busy leasing office.
• Greet tenants, residents, applicants, and visitors and assist with questions and general office needs.
• Answer incoming phone calls and direct residents to the appropriate team member or department.
• Communicate professionally with residents in both English and Spanish.
• Collect and process rental payments and provide appropriate payment receipts.
• Maintain accurate tenant, payment, and leasing records.
• Assist with rental applications, lease paperwork, notices, and other leasing documentation.
• Enter and update tenant, payment, and leasing information in applicable computer systems.
• Maintain accurate and organized electronic and physical files.
• Follow up with tenants regarding payments, missing documentation, applications, and other outstanding items.
• Assist residents with routine questions and direct more complex matters to the appropriate personnel.
• Review documentation for accuracy and completeness.
• Prepare correspondence, notices, forms, and other administrative documents as needed.
• Handle sensitive tenant, leasing, and financial information with professionalism and confidentiality.
• Support the leasing team with daily administrative responsibilities and special projects.
• Maintain a professional, organized, and welcoming office environment.
• Perform additional administrative and clerical duties as assigned.

Qualifications

• Bilingual English/Spanish required.
• Previous experience in administrative support, property management, leasing, customer service, or an office environment preferred.
• Comfortable handling payments and basic financial transactions.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Professional verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to communicate effectively with tenants and residents in both English and Spanish.
• Ability to handle confidential and sensitive information appropriately.
• Ability to manage multiple priorities and follow up on outstanding tasks.
• Proficiency with basic computer programs and standard office equipment.
• Ability to accurately enter and maintain tenant, payment, and leasing information.
• Ability to work independently while effectively supporting a team.
• Dependable, professional, and comfortable working in a busy office environment.