Bilingual Communications Specialist (Part-time)

JOB SUMMARY AND DISTINGUISHING FEATURES OF THE WORK:

ESSENTIAL JOB FUNCTIONS:

• Multichannel Content Creation: Drafts, edits, and produces engaging digital and print materials—including website copy, social media posts, newsletters, brochures, and presentations—while maintaining City branding, accessibility, and compliance standards.

• Bilingual Translation & Interpretation: Communicates effectively with residents in English and Spanish or French, providing spoken interpretation at public events and translating written communications to ensure multilingual accessibility.

• Multimedia & Design Production: Designs publication layouts and graphics using Adobe Creative Cloud and captures or edits photos and videos (including using Adobe Premiere Pro for short digital storytelling features and event recaps).

• Digital Engagement & Social Media: Plans, schedules, and publishes approved content, monitors assigned social media channels during scheduled hours, routes inquiries appropriately, and supports online feedback campaigns.

• Event Support & Community Outreach: Promotes and attends assigned City events, meetings, and programs (including occasional evenings and weekends) to provide communications coverage, logistical support, and on-site public engagement.

IMPORTANT JOB FUNCTIONS:

• Maintains assigned content calendars, publication schedules, contact lists, and project tracking records.

• Organizes photographs, video footage, graphics, working files, and final publications in designated City storage systems.

• Assists with basic audio and video setup, recording, or streaming support for live meetings.

• Assists with routine equipment setup, checks, and breakdown for communications coverage.

• Assists with resident surveys and outreach materials.

• Supports translation of and distribution of approved urgent notices.

• Performs other related duties as assigned.

MATERIAL AND EQUIPMENT USED:

• PC and Mac Computers General Office Equipment Adobe Creative Cloud

• Graphics Software Adobe Premiere Tightrope Media System

• Video and Still Cameras

MINIMUM QUALIFICATIONS REQUIRED:

• Education and Experience: An Associate’s degree from a college or university. Must include course work in Communications, Graphic Art, or a related field; or,

• Demonstrated experience in communications, journalism, graphic design, digital media, public relations, marketing, language services, or related areas. Relevant experience may include employment, internships, volunteer work, school publications, community projects, or equivalent portfolio demonstrating required skills.

• Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications:

None

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

Basic public information, communications, and community engagement practices.

Writing, editing, proofreading, and audience-centered storytelling.

Basic graphic design, page layout, photography, and video editing.

Skill in:

Preparing clear, accurate, and engaging written and visual materials.

Adapting approved content for different audiences and communication channels.

Communicating courteously with residents, employees, officials, and community partners.

Organizing files, tracking assignments, and meeting deadlines.

Providing routine bilingual assistance within demonstrated competence.

Using assigned software and equipment safely and effectively.

Ability to:

Follow instructions, accept feedback, and revise work.

Manage multiple assigned tasks within established priorities and scheduled hours.

Establish effective working relationships with people from diverse backgrounds.

Learn new software, equipment, City services, and procedures.

Work assigned evenings and weekends.

Working Conditions:

Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust. Assignments may involve weather, crowds, and moderate to elevated noise. Work may require moving between event locations; setting up and operating Audio/Visual equipment; and periods of sitting, standing, or moving. Evenings and weekend work may be required by the direction of the Public Information Officer for assigned events and meetings.

NOTE: This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible