BILINGUAL CUSTOMER SERVICE REP

Crossfire Consulting Corporation
  • Houston, TX
  • Instant Apply
1 day ago

Job Description

Must be fluent in written and conversational Spanish. Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 4-6 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Position Requirements:" Experience in any Customer service field
" Ability to multi-task and work in a fast-paced, call center environment.
" Proficiency working on a computer.
" Maintaining a positive, empathetic, and professional attitude toward customers at all times.
" Communicating with customers through various channels (inbound, outbound, email & chat).
" Acknowledging and resolving customer inquiries.
" Strong interpersonal skills.
" Strong verbal communicator.

Numbers & Facts

LocationHouston, TX

Skills

  • Call Centersunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • High School Diplomaunmatched
  • Interpersonal Skillsunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Order Processingunmatched
  • Prepare Correspondenceunmatched
  • Presentation/Verbal Skillsunmatched
  • Resolve Customer Issuesunmatched
  • Spanish Languageunmatched

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