Customer Relations, Customer Support/Service, Employee Orientation, English Language, Financial Services, Insurance, Multilingual, Multitasking, Presentation/Verbal Skills, Sales Commission, Spanish Language, Staff Development, Team Player
Bilingual Customer Service Representative (English/Spanish)
No college degree: $19.00 - 19.50 per hour
Associate's degree Pay: $20.50 - $22.50 per hour
Bachelor's degree Pay: $22.00 - $23.50 per hour
Are you looking to launch your career with a respected, stable company that invests in employee growth? We are seeking motivated, bilingual professionals who are eager to build a long-term career in customer service and financial services.
This is a fully onsite position in the Irving, TX area. Hybrid schedule may be available after 4-5 months.
Qualifications
- Fluent in both English and Spanish (reading and writing fluency in Spanish is not required)
- Strong verbal communication and customer service skills
- Professional demeanor and appearance
- Comfortable speaking with customers by phone throughout the day
- Dependable with excellent attendance and punctuality
- Strong computer and multitasking skills
- Looking for long-term career growth opportunities
What You'll Do
- Handle inbound and outbound customer calls
- Assist customers with account-related questions and requests
- Discuss lease-end and payment options with customers
- Verify customer intentions regarding account resolutions
- Communicate with dealerships regarding customer accounts and vehicle returns
- Provide payoff information to customers, dealerships, and insurance companies
- Serve as a primary point of contact for customer and dealer inquiries
- Deliver exceptional customer service while maintaining professionalism and accuracy
Why Join Us?
- Weekly Pay
- No Sales, No Commission, No Quotas
- Entry-level opportunity with career advancement potential
- Internal promotion opportunities and structured career paths
- Collaborative, professional work environment
- Team-oriented culture with employee engagement activities
- Community involvement, volunteer opportunities, and company-sponsored events
- Comprehensive benefits package
- Work for a highly respected organization known for employee development and long-term stability
This is an excellent opportunity for ambitious college graduates who want more than just a job. If you're looking to build a rewarding career with a company that values growth, development, and internal advancement, we'd love to hear from you.