Bilingual Customer Service Representative

AutoPayPlus

Orlando, Florida

JOB DETAILS
SKILLS
Administrative Skills, Background Investigation, Banking Services, Call Centers, Career Development, Communication Skills, Computer Skills, Customer Experience, Customer Support/Service, Dental Insurance, Documentation, English Language, Financial Services, High School Diploma, Multilingual, Problem Solving Skills, Spanish Language, Team Player, Vision Plan
LOCATION
Orlando, Florida
POSTED
14 days ago

Join Our Growing Team – Full-Time, Onsite in Downtown Orlando!

AutoPayPlus is looking for energetic, bilingual (English/Spanish) customer service professionals to join our full-time, onsite team in Downtown Orlando. If you're passionate about helping others, enjoy working in a collaborative environment, and are looking to build a rewarding career in financial services, we'd love to meet you.

Why You'll Love Working at AutoPayPlus

  • 100% Employer-Paid Medical, Dental & Vision Insurance
  • Quarterly Performance Bonus Opportunities
  • Generous PTO & Paid Federal Holidays
  • Paid Training & Ongoing Career Development
  • Friday Breakfast, Weekly Snacks & Employee Appreciation Events
  • Supportive, Team-Oriented Culture
  • Convenient Downtown Orlando Location
  • Opportunities for Internal Growth & Promotion

What You'll Do

  • Assist members with account and payment inquiries
  • Deliver exceptional customer service in both English and Spanish
  • Resolve member concerns with professionalism and empathy
  • Maintain accurate account documentation
  • Partner with internal teams to provide a five-star member experience

What We're Looking For

Required

  • Fluent in English and Spanish
  • High School Diploma or GED
  • 2+ years of customer service, call center, banking, financial services, or administrative experience
  • Strong communication, problem-solving, and computer skills
  • Ability to pass a background and credit check

Preferred

  • Experience in financial services, banking, lending, loan servicing, or CRM systems

Ready to build your career with a company that values your success?

Apply today and become part of the AutoPayPlus team!


About the Company

A

AutoPayPlus