Bilingual Customer Service Representative

AutoPayPlus
  • Orlando, Florida
    30+ days ago

    Job Description

    Join Our Growing Team – Full-Time, Onsite in Downtown Orlando!

    AutoPayPlus is looking for energetic, bilingual (English/Spanish) customer service professionals to join our full-time, onsite team in Downtown Orlando. If you're passionate about helping others, enjoy working in a collaborative environment, and are looking to build a rewarding career in financial services, we'd love to meet you.

    Why You'll Love Working at AutoPayPlus

    • 100% Employer-Paid Medical, Dental & Vision Insurance
    • Quarterly Performance Bonus Opportunities
    • Generous PTO & Paid Federal Holidays
    • Paid Training & Ongoing Career Development
    • Friday Breakfast, Weekly Snacks & Employee Appreciation Events
    • Supportive, Team-Oriented Culture
    • Convenient Downtown Orlando Location
    • Opportunities for Internal Growth & Promotion

    What You'll Do

    • Assist members with account and payment inquiries
    • Deliver exceptional customer service in both English and Spanish
    • Resolve member concerns with professionalism and empathy
    • Maintain accurate account documentation
    • Partner with internal teams to provide a five-star member experience

    What We're Looking For

    Required

    • Fluent in English and Spanish
    • High School Diploma or GED
    • 2+ years of customer service, call center, banking, financial services, or administrative experience
    • Strong communication, problem-solving, and computer skills
    • Ability to pass a background and credit check

    Preferred

    • Experience in financial services, banking, lending, loan servicing, or CRM systems

    Ready to build your career with a company that values your success?

    Apply today and become part of the AutoPayPlus team!


    Numbers & Facts

    LocationOrlando, Florida
    Websitehttps://autopayplus.com/careers/

    Skills

    • Administrative Skillsunmatched
    • Background Investigationunmatched
    • Banking Servicesunmatched
    • Call Centersunmatched
    • Career Developmentunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Documentationunmatched
    • English Languageunmatched
    • Financial Servicesunmatched
    • High School Diplomaunmatched
    • Multilingualunmatched
    • Problem Solving Skillsunmatched
    • Spanish Languageunmatched
    • Team Playerunmatched
    • Vision Planunmatched

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