Bilingual Dental Coordinator

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose- 1415 California St. Houston, TX 77006

Bilingual Dental Coordinator- Job Overview

Schedule: 8AM-4:30PM

As a Dental Coordinator, you'll help make meaningful dental care more accessible for patients and families in the community. Through thoughtful coordination, timely communication, and dependable administrative support, you'll help patients move smoothly from referral and scheduling to follow-up care.

You'll be part of a collaborative Dental team, working closely with providers, treatment coordinators, Patient Access Specialists, Site Operations, and the Dental Care Operations Manager. Your work will help keep schedules running efficiently, connect patients with needed services, and create a more welcoming and responsive care experience.

Why This Role Matters

• Improve patient access by coordinating appointments, referrals, and follow-up care.
• Help optimize Dental provider schedules and fill open appointment opportunities.
• Support communication across the Dental team and clinic operations.
• Contribute to meaningful, community-focused healthcare through reliable administrative support.
• Build your experience in dental scheduling, electronic health record workflows, and patient coordination.
• Grow alongside a team that values collaboration, service, and continuous improvement.

If you're organized, service-minded, and passionate about helping people receive the care they need, you'll find an opportunity here to make a real difference. Join our family and bring your skills, compassion, and commitment to a role that supports both patients and the healthcare professionals who serve them.

Key Responsibilities

• Monitor the Dental EHR desktop and respond to and/or forward flags and documents on the Dental desktops in a timely manner, including routing flags to treatment coordinators and providers as needed.
• Monitor incoming faxes and support Dental Patient Access Specialists with call volume as needed.
• Return voice messages in a timely manner.
• Act as a point of contact for Site Operations, including Front Desk, to support Dental schedule management and patient access.
• Manage Dental provider schedules, including monitoring schedules for reschedule requests, confirming scheduled patients, filling open appointment slots, scheduling new patients, and canceling appointments.
• Manage hygiene recall lists.
• Run a monthly recall list of patients due for hygiene appointments and schedule them for follow-up visits.
• Run daily Inquiries in the EHR for Internal Service Orders for patients referred from other Legacy service lines.
• Contact each patient referred internally for Dental services, schedule or place the patient on a waitlist based on availability, and document all contact attempts and outcomes within the orders.
• Maintain communication with the Dental Care Operations Manager and provide updates on issues, questions, and suggestions for improvement.
• Assist Dental Treatment Coordinators with scanning Treatment Plans.
• Attend and participate in team meetings.
• Perform other duties as assigned.

Minimum Qualifications

• High School Diploma or GED

Required Years of Experience

• 2 years of customer service experience

Desirable Education and/or Experience

• Experience in a dental office and/or scheduling management preferred

Required Knowledge, Skills, and/or Abilities

• Bilingual Spanish/English required

About Legacy Community Health

The largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has delivered affordable, high-quality care for nearly 40 years across 50+ clinics in Greater Houston and the Gulf Coast. Our mission - driving healthy change in our communities - guides everything we do, and it starts with our people.

Approachable & Collaborative- Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed- Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators- Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.