Bilingual Dispatch & Customer Service Representative

• Coordinate the timely and cost-effective dispatch of concrete deliveries by scheduling company trucks and communicating with outside carriers as needed.

• Provide excellent customer service by receiving and entering orders, confirming delivery details, and offering product suggestions to enhance performance.

• Monitor and adjust delivery schedules in real time to ensure maximum efficiency and customer satisfaction while minimizing delays and downtime.

• Communicate regularly with drivers, plant managers, and operations teams to resolve issues and maintain smooth delivery operations.

• Ensure compliance with DOT regulations and company policies related to driver hours, vehicle usage, and safety standards.

• Minimum 3 years of work experience required, preferably in the concrete or construction industry; familiarity with dispatch systems is a plus.

• Strong multitasking, math, and communication skills are essential; must be comfortable working independently in a fast-paced environment.

• Ability to speak/write in both Spanish and English

At Ozinga, we care about the well-being of our team members both in and out of the workplace. That’s why we’re proud to offer a comprehensive benefits package designed to support your health, financial security, and overall quality of life.

Our benefits include:

• Medical, Dental, and Vision Insurance – Protecting your health and providing peace of mind.

• Retirement Plan Options – Helping you build a secure future.

• Voluntary Benefits – Helping you to cover unexpected expenses.

• Work-Life Balance – Supporting flexibility so you can thrive in every area of your life.

• Employee Assistance Program – Offering confidential support for personal and professional challenges.

• Wellness Program – Promoting a healthy lifestyle through resources and incentives.