Bilingual (English/Spanish) Program Specialist

Note: This job will be posted through 11:59 PM of the day prior to the end date listed.

Current Washington County Employees: Please apply through the employee portal to be considered for this opportunity.

Job Type:

Regular

Pay Range:

$30.10 - $36.58 Hourly

Department:

Health and Human Services

FLSA Exemption Status:

Non-Exempt

About the Opportunity:

The Developmental Disabilities Division is currently searching for a Bilingual (Spanish) Program Specialist. The Program Specialist is an advanced position on the administrative team and the work they do in supporting case management functions. This position supports the division in several ways.

The first is by being a subject matter expert in the State payment system, eXPRS, where they troubleshoot and correct Personal Support Workers timesheets. This subject matter expertise makes them a liaison with local and State agencies, division staff, Personal Support Workers and Common Law Employers to resolve payment and service authorization issues.

The second main function is coordinating with the case management teams to complete monthly large-volume purchasing of medical supplies for individuals in services and maintain accurate documentation of these purchases.

The third function is pulling and analyzing reports to optimize workflows and ensure compliance. It is an excellent opportunity for someone who enjoys problem solving, working and communicating with diverse populations and contributing to a division that plays a critical role in supporting our local community.

Ideal Knowledge, Skills, and Abilities (KSAs)

Knowledge of:

• Methods of recordkeeping and basic descriptive statistical preparation and interpretation.

• Methods and procedures of budget development, justification, and cost control.

• Application and interpretation of state and federal regulations governing services. Application of local and State policies, procedures and regulations.

Skills to:

• Provide timely, effective, and efficient customer service to individuals in services, and other employees.

• Professionally interact and engage with individuals who make inquiries regarding Developmental Disabilities services.

Ability to:

• Plan, organize, and coordinate a program or project.

• Communicate effectively with a wide range of individuals, both orally and in writing. This includes phone, email, in-person, and video conferencing.

• Collect and analyze data and maintain accurate records.

• Exercise time management skills, balance multiple priorities, and consistently meet timelines and due dates.

• Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, and/or vendors.

• Be an effective collaborator in a team-centered environment and work under general direction.

• Utilize broad technology applications using documents processing, spreadsheets, databases, and presentation application. Knowledge of Microsoft Suite, Workday and Electronic Medical Record software, are preferred.

To review the complete classification, including the full list of knowledge, skills, and abilities (KSAs) associated with this position, use this link: Program Specialist

Minimum Qualifications

Education and Experience:

• Three (3) years of work experience in program administration, development, evaluation, and/or contract administration; OR

• An Associate's Degree in a social service, business administration, or related field; AND One (1) year of work experience in program administration, development, evaluation, or coordination, and /or contract administration.

Additional Requirements

• Some positions may require oral and written fluency in another language.

• Some positions may be required to possess a valid driver's and have an acceptable driving record per Washington County policy.

• Some positions may require the completion of a criminal history check in accordance with Oregon Administrative Rules.

Bilingual Positions

Designated bilingual positions require the incumbents to possess Spanish bilingual skills, including precise writing skills (including spelling, grammar, and punctuation), fluent speaking skills, and the ability to communicate clearly and concisely both orally and in writing. Upon successfully passing the applicable proficiency assessment test(s) in a selected language, positions that are eligible for the bilingual differential pay will offer in an amount of 5% of the base pay rate, or a flat rate of seventy-five ($75) per pay period, whichever is greater. Pay periods are every two weeks.

About the Department/Division

The Washington County Developmental Disabilities Division supports the choices of individuals experiencing intellectual and developmental disabilities and their families within our community by promoting and providing services that are person-centered, flexible, community inclusive, and supportive of the discovery and development of each individual's unique gifts, talents, and abilities.

Selection Process:

You can review our standard selection process here.

Our commitment to you:
Washington County is an equal opportunity employer committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on knowledge, skills, and abilities. Our organization embraces innovation, collaboration, and work-life harmony. We promote employee development and offer an award-winning benefits and wellness program as well as an opportunity to serve and support our vibrant community.

Veterans' Preference:
If you are a Veteran and would like to be considered for Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points.
 
Accommodation under the Americans with Disabilities Act:
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or email: 

Careers@WashingtonCountyOR.gov

at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
 
Status of Your Application:
You will be advised by email of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email.

Notice: Washington County is currently undergoing a comprehensive classification and compensation study. The purpose of this project is to create new job descriptions and create new classification and compensation systems. Outcomes of the project will include changes to classification titles, which could impact compensation structures. No one will have their pay rate lowered because of this project. For represented positions, appropriate bargaining processes will be utilized prior to implementation.

Questions?

Recruiter:

Mia Richards

Email Address:

Mia_Richards@washingtoncountyor.gov