Bilingual Field Trainer

Picture Yourself Here Fulfilling Your Potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Compensation: $22.00 - $24.00 per hour

Bilingual Field Trainer

We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping make fire and water damage "Like it never even happened." Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment. We are currently seeking an experienced, highly motivated, reliable, and personable Bilingual Field Trainer to join our team in Midlothian, VA. We offer competitive pay and an attractive benefit package. The ideal candidate will have excellent communication skills, strong multi-tasking skills, possess a high attention to detail, and truly enjoy supporting employees learn and perfect new skills.

Job Description

As a Training Coordinator, you will play a critical role in assisting with the growth and development of our Franchise team. In addition, you will ensure a quality team of properly trained employees produce jobs completed according to SERVPRO® Franchise procedures and processes. Responsibilities:

• Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding
• Onboard and train new hires by following SERVPRO® standard processes
• Assign assets to new hires and track in HRIS system
• Conduct training in accordance with the SERVPRO® standard processes
• Support coordination of on-site training for employees
• Renew all employee training on a consistent basis
• Perform technology setup, protection, and tracking
• Facilitate continuing education training and classes

Qualifications

• A minimum of one year of business experience, preferably in training/onboarding
• Bilingual is a MUST
• Knowledge of current business software technologies
• Superb customer service, administrative, and verbal and written communication skills
• Excellent organizational skills and strong attention to detail
• Self-motivated and can work independently
• Driver's License and clean driving record

Benefits Offered

• Health, Dental & Vision Insurance
• Life Insurance
• Short Term and Long-Term Disability
• 401(k)
• Paid holidays
• Paid time off

A background check will be conducted prior to hire date. We are an Equal Opportunity Employer.