Bilingual Insurance Customer Service Representative | $50K+ Opportunity | Join a Growing Agency

Hupp Family Agencies is growing and looking for an experienced Bilingual Customer Service Representative to join our fast paced insurance agency team in Oswego.

We are looking for someone who already has customer service and insurance experience, communicates professionally, enjoys helping people, and can thrive in a high energy office environment. This is not an entry level role.

As part of our team, you will assist customers with billing questions, policy changes, renewals, coverage reviews, and overall account support while helping create an outstanding customer experience. You will work closely with our sales and service teams in a positive, team-oriented office focused on growth, accountability, and excellent service.

This is a great opportunity for someone looking for long term stability, growth, and the opportunity to be part of a winning organization.

Salary Range: $50000.00 - $60000.00 per year

Annual Base Salary Based on Experience

Mon-Fri Schedule

Evenings Off

Paid Time Off (PTO)

Flexible Schedule

Career Growth Opportunities

Hands on Training

Responsibilities

Hupp Family Agencies is growing and looking for an experienced Bilingual Customer Service Representative to join our fast paced insurance agency team in Oswego.

We are looking for someone who already has customer service and insurance experience, communicates professionally, enjoys helping people, and can thrive in a high energy office environment. This is not an entry level role.

As part of our team, you will assist customers with billing questions, policy changes, renewals, coverage reviews, and overall account support while helping create an outstanding customer experience. You will work closely with our sales and service teams in a positive, team-oriented office focused on growth, accountability, and excellent service.

This is a great opportunity for someone looking for long term stability, growth, and the opportunity to be part of a winning organization.

Bilingual Spanish/English REQUIRED

Previous insurance agency experience REQUIRED

Strong customer service and communication skills

Comfortable handling a high volume of calls and multitasking

Professional phone presence and relationship building skills

Organized, dependable, and detail oriented

Positive attitude with a strong work ethic and team mentality

Experience with customer management systems and Microsoft Office preferred

Ability to work in office full time