Job Description
Bilingual Mandarin Client Solution Groups Manager
Locations: New Hyde Park,NY/Elk Grove Village, IL/Carson, CA/South San Francisco, CA/Doral, FL/Grapevine, TX
Salary: $80,000-140,000/year
Position Overview
We are seeking a Client Solutions Manager to join our growing team. This role will be responsible for managing client relationships, solving challenges quickly, and ensuring the delivery of tailored logistics and e-commerce solutions. The ideal candidate is a strong communicator, highly organized, and experienced in managing multiple priorities in a fast-paced environment.
Key Responsibilities
- Act as the primary point of contact for assigned clients, ensuring smooth communication and quick resolution of issues.
- Solve client problems in a timely and effective manner, maintaining high levels of customer satisfaction.
- Partner with operations, customs, sales, and technology teams to deliver customized solutions for each client.
- Manage multiple client projects simultaneously, ensuring deadlines and expectations are consistently met.
- Provide proactive status updates, performance reports, and recommendations to clients.
- Build and maintain strong, long-term relationships with clients through trust, transparency, and reliability.
- Identify opportunities for growth and improvement in client accounts, ensuring continued success and retention.
- Support the onboarding of new clients, guiding them through AGS processes and tools for a seamless start.
Qualifications & Requirements
- Bilingual proficiency in Mandarin and English (spoken and written) is required as this role will communicate with MAndarin and English speaking stakeholders.
- Strong interpersonal and communication skills with a client-first approach.
- Proven ability to multi-task, prioritize, and stay organized in a high-pressure environment.
- Experience in e-commerce, logistics, or supply chain management required.
- Bachelor's degree in Business, Supply Chain, Communications, or a related field preferred.
- Familiarity with logistics platforms, CRM tools, or related software is a plus.
What We Offer
- Competitive salary and performance-based incentives.
- Health, dental, and vision insurance.
- Paid Time Off (PTO) and company-recognized holidays.
- Career advancement opportunities in a fast-growing global company.
- A collaborative, multicultural, and innovative work environment.
- Exposure to international clients and global logistics operations.
#ESJ
Numbers & Facts
| Location | New Hyde Park, NY |
| Industry | Staffing/Employment Agencies |
| Salary | $80,000–$150,000 |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | https://www.comrise.com/en |
Benefits
401K, Life Insurance
About Company
Headquartered in New Jersey since 1984, Comrise is a staffing, consulting and enhanced search technology company. For over 38 years, we have delighted our clients and consultants by focusing on customer satisfaction, innovation, and flexible workforce solutions!
Our team partners with top-performing companies across the Medical Device, Financial Services, Information Technology and Engineering industries. Our Cross Border Division connects professionals in North America and Asia with employers both locally and internationally.
Comrise has been awarded "Best of Staffing Client Satisfaction” for the last nine years.
Specialties: Managed IT Solutions, Big Data Solutions (Training, Staffing, Consulting, BDaaS), and Workforce Solutions (Staff Augmentation, Recruiting, RPO, Payrolling)
Skills
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