Job Description
Location: Joliet, IL 60436
Employment Type: Full-Time
Hiring an E-Commerce Fulfillment Supervisor to manage daily operations and on-site management of the fulfillment team.
Key Responsibilities
- Responsible for daily operations such as fulfillment order picking, auditing, shipping, and exception handling.
- Reasonably arrange staffing and work assignments according to order volume to ensure outbound timeliness and accuracy rates.
- Responsible for daily employee management, training, and on-site supervision to improve team efficiency.
- Track and resolve operational exceptions such as mis-ships, missing items, and inventory discrepancies in a timely manner.
- Track operational data such as order volume, labor efficiency, and accuracy rates to continuously optimize operating procedures.
- Coordinate with warehouse management and other company departments to resolve daily operational issues promptly.
Job Requirements
- 3+ years of experience in e-commerce fulfillment.
- At least 1+ years of experience in Team Lead / Supervisor or team management roles.
- Familiar with Picking, Packing, Shipping, Returns, and inventory exception handling procedures.
- Experience with WMS systems is preferred.
- Experience in 3PL warehousing is preferred.
- Fluent English; capable of independently conducting work communications, meetings, and email exchanges.
- Excellent bilingual communication skills in Chinese and English as this role will frequently communicate with English and Mandarin speaking stakeholders.
- Strong team management, execution, communication, coordination, and on-site problem-solving skills.
- Must have legal work authorization or status to work in the United States.
Numbers & Facts
| Location | Joliet, IL |
| Industry | Staffing/Employment Agencies |
| Salary | $60,000–$65,000 |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | https://www.comrise.com/en |
Benefits
401K, Life Insurance
About Company
Headquartered in New Jersey since 1984, Comrise is a staffing, consulting and enhanced search technology company. For over 38 years, we have delighted our clients and consultants by focusing on customer satisfaction, innovation, and flexible workforce solutions!
Our team partners with top-performing companies across the Medical Device, Financial Services, Information Technology and Engineering industries. Our Cross Border Division connects professionals in North America and Asia with employers both locally and internationally.
Comrise has been awarded "Best of Staffing Client Satisfaction” for the last nine years.
Specialties: Managed IT Solutions, Big Data Solutions (Training, Staffing, Consulting, BDaaS), and Workforce Solutions (Staff Augmentation, Recruiting, RPO, Payrolling)
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesResume Builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Resume Builder