Bilingual Medical Assistant

Job Title: Medical Assistant

Job Description

This Medical Assistant role supports a busy clinic by providing high-quality patient care, managing clinical and administrative tasks, and ensuring accurate and timely documentation in the electronic medical record system. You will work closely with patients and clinical staff to coordinate follow-ups, process lab orders and results, and maintain smooth daily operations within the practice.

Responsibilities

• Perform medical assisting duties to support providers and deliver safe, efficient patient care in a clinic setting.
• Conduct patient follow-ups, including scheduling and confirming follow-up appointments as directed by providers.
• Update patient records accurately, including data entry of patient information, visit notes, and care updates into the electronic medical record system.
• Answer inbound phone calls in a professional and courteous manner, addressing patient questions, routing calls appropriately, and documenting call details.
• Order laboratory tests as directed by providers, ensuring accuracy in lab requisitions and timely submission.
• Relay lab results to patients and providers in accordance with clinic protocols and documentation requirements.
• Assist with appointment scheduling, including new visits, follow-ups, and other clinic services.
• Provide front desk support as needed, including patient check-in, verification of information, and coordination with clinical staff.
• Support clinical operations by preparing patients for visits, assisting with basic patient care tasks, and ensuring exam rooms and equipment are ready for use.
• Use the Athena electronic medical record (EMR) system to document encounters, update records, and manage patient information.
• Collaborate with healthcare team members to ensure coordinated, patient-centered care and a positive patient experience.
• Apply medical terminology and knowledge of healthcare procedures to communicate effectively with patients and staff.
• Demonstrate strong customer service skills when interacting with patients, families, and colleagues.
• Follow clinic policies and procedures related to healthcare documentation, lab ordering, insurance processes, and patient communication.
• Maintain a professional, respectful, and supportive environment for patients and coworkers.

Essential Skills

• At least 1 year of experience in medical assisting or a closely related medical support role.
• Medical assisting diploma or certification, or 1+ years of Medical Assistant experience preferred.
• High school diploma or equivalent.
• Hands-on medical experience as a Medical Assistant (MA) in a clinical or healthcare setting.
• Proficiency with electronic medical records (EMR), specifically Athena.
• Experience with medical records and electronic health records (EHR).
• Ability to perform appointment scheduling and manage patient flow.
• Knowledge of medical terminology and healthcare procedures.
• Experience ordering labs and processing lab-related documentation.
• Experience answering and managing inbound phone calls in a medical or healthcare environment.
• Clinical support experience, including basic patient care and medical assisting tasks.
• Strong customer service skills in a healthcare setting.
• Basic Life Support (BLS) knowledge or certification (if required by clinic policy).
• Familiarity with insurance-related processes in a medical office.
• Ability to work effectively in both front desk and clinical support roles.

Additional Skills & Qualifications

• Registered Medical Assistant (RMA) or similar medical assisting certification is preferred but not required.
• Previous experience in a clinic or outpatient healthcare environment.
• Strong communication skills, with the ability to relay information clearly to patients and providers.
• Comfort using electronic medical record systems and adapting to new healthcare technologies.
• Ability to multitask and manage a combination of clinical and administrative responsibilities.
• Attention to detail when entering patient data, ordering labs, and documenting care.
• Demonstrated ability to provide compassionate, patient-focused service.
• Interest in long-term growth within a healthcare organization, including opportunities for performance-based pay increases.
• Willingness to support team events and contribute to a positive workplace culture.

Work Environment

This role is fully onsite in a clinic setting, working closely with providers, clinical staff, and patients in a fast-paced healthcare environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., providing a consistent daytime workweek. You will use the Athena electronic medical record system and other clinic technologies to manage patient information, schedule appointments, and support clinical workflows. The clinic offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) plan, and holiday pay with six paid holidays initially. Upon conversion to permanent status, you will be eligible for nine paid holidays and 15 days of paid time off (PTO). Performance-based pay raises are available, and outstanding performance may be recognized with PTO tokens, each worth one hour of PTO that can be used at any time and accumulated without limit. The organization fosters a supportive and engaging culture, frequently hosting dinners, lunches, and employee events to celebrate and appreciate the team.

Job Type & Location

This is a Contract to Hire position based out of Clermont, FL.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Clermont,FL.

Application Deadline

This position is anticipated to close on Jul 21, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.