Bilingual Operations Trainer

Job Title: Bilingual Operations Trainer

Function: Production

Reports to: Production Manager

Location: Hilbert Wisconsin

Position Type: Full Time

Shift: 3rd Shift (15% Shift Differential)

Schedule: Sun-Thu 8:30pm - 6:30am, Friday overtime as required

Ornua is a leading dairy company and the proud owner of premium dairy brands enjoyed by consumers around the world. With annual revenues exceeding $3.7 billion and a global workforce of approximately 2,800 employees, Ornua operates across 10 business units and 12 production facilities spanning Europe, North America, the Middle East, and Africa.

In North America, Ornua is focused on delivering high-quality dairy products and ingredients to retail, foodservice, and food manufacturing customers. The company supports the growth of globally recognized brands, including Kerrygold, while also providing innovative dairy ingredient solutions to meet evolving customer needs.

Backed by a strong global supply network and deep dairy expertise, Ornua combines the strength of an international organization with a commitment to local markets, customers, and communities. Through its manufacturing facilities, commercial teams, and customer partnerships across the United States and Canada, Ornua continues to drive growth, innovation, and excellence throughout the dairy industry.

At Ornua, our success is built on our people, our values, and our commitment to delivering quality products and exceptional service to customers every day.

WHY THIS ROLE IS VALUABLE

As a Bilingual Operations Trainer, you play a critical role in driving employee success, operational efficiency, and workforce engagement. Serving as a trusted resource for both employees and leadership, you support new hire onboarding, provide real-time translation and communication assistance, and ensure important safety, quality, and operational expectations are consistently understood across a diverse workforce. Your ability to bridge language barriers, develop employee skills, and provide production support when needed helps strengthen team performance, accelerate learning, and maintain smooth operations.

KEY AREAS OF RESPONSIBILITY

• Deliver step-by-step, on-the-job training for new hires and rehires, ensuring tasks are performed safely and accurately.
• Ensure all Week 1 and Week 2 training sessions are completed, documented, and communicated to management, addressing any gaps promptly.
• Monitor and reinforce compliance with Good Manufacturing Practices (GMPs), including food safety, equipment handling, and operational standards.
• Adapt to business needs by providing training across multiple departments.
• Conduct Lockout-Tagout (LOTO) and other required safety training for authorized employees.
• Support conversations requiring translation between English and Spanish.
• Identify issues, analyze data, and implement effective solutions.
• Perform additional duties as needed to meet production demands.
• Maintain consistent attendance and adhere to all company and departmental procedures.

KEY REQUIREMENTS

Minimum Qualifications

• Fluency in Spanish Language and Fluency in English Language
• Ability to maintain confidentiality of sensitive information
• Strong verbal and written communication skills
• Ability to foster a respectful, approachable, and team-oriented environment
• High attention to detail and strong time management skills
• Basic computer proficiency
• Legal authorization to work in the U.S.
• Basic math skills
• Previous experience in a manufacturing environment
• Willingness to work in a food manufacturing environment with variable temperatures

Desired Qualifications

• Experience training, coaching, mentoring, employees in a manufacturing environment.
• Demonstrated ability to translate and interpret operational, safety, and training information between English and Spanish.
• Knowledge of food safety programs, GMPs, HACCP, allergen controls, and sanitation practices.
• Ability to build positive working relationships and effectively communicate with employees at all levels of the organization.

PHYSICAL REQUIREMENTS

This role requires regular standing, walking, bending, twisting, pushing, pulling, and lifting to 60 pounds. Employees must be able to perform repetitive motions and safely operate equipment while following all safety and quality procedures.

WORKING ENVIRONMENT

Work is performed in a food manufacturing facility with variable temperatures - cooler warehouse areas and warmer production zones. The environment includes exposure to moving equipment, moderate to loud noise levels, and required use of personal protective equipment (PPE) such as safety shoes, safety glasses, hearing protection, hard hats and hairnets.

Ornua is an equal opportunity employer. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information. Ornua is committed to providing reasonable accommodations to individuals with disabilities. If you require an accommodation to complete the application or interview process, please contact Ornua People Services at 833-450-2385 or peopleservicesus@ornua.com.

This employer participates in E-Verify, a federal program that verifies the identity and employment eligibility of all persons hired to work in the United States. As part of the hiring process, information provided on your Form I-9 will be submitted to the E-Verify system. E-Verify compares your information to records maintained by the Department of Homeland Security and the Social Security Administration.

For more information about E-Verify, please visit www.e-verify.gov.