Bilingual (Spanish) Navigator - Montrose

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun. 

Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community.  We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day.  Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play.  For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do.  We care about people and prioritize a healthy and happy workplace culture. 

The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building.  Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun.  This role is no exception.  An overview of this position entails: This position is responsible for supporting parents and their children, preventing out-of-home placement or current placement disruption. Depending on assigned role, utilizes the Strengthening Families Protective Factors Framework and a variety of evidence-based practices to help families navigate the resources needed to become healthy, stable and safe.Utilize bilingual language skills to support clear and effective communication with staff, clients, and community members as needed. This role does not include formal translation or interpretation responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

1. Become trained and/or certified in assigned Hilltop Program, curriculum or Practice, and conduct duties in accordance with fidelity standards, grant requirements and program guidelines.  
2. Complete certification(s) required for position, which may include, but not be limited to High Fidelity Wraparound Standards, Credentials of the Colorado Standards for Peer and Family Specialist, Credentials of the Family Resource Center (FRC), Parents as Teachers (PaT), or other required training, as applicable to assigned role.  
3. Make initial contact, via Family Resource Center (FRC) walk-in or other internal or external referral source, with participant family to present available services and provide referrals and/or concrete support through one-on-one meetings, home visits, and/or phone contact.  
4. Upon enrollment, create a family working file with all necessary documentation; assist families in developing their individualized goal/plan. 
5. Administer all required assessments and screenings with families. 
6. Enter and maintain data as required by assigned program.
7. Shares “lived” experience with families in accordance with fidelity model if required by role in the assigned program.
8. Refer families to external services and resources when family needs are outside the scope of Navigator’s professional training. 
9. While making a minimum of two contacts per month for families on caseload, create and maintain accurate and timely contact notes and enter timely data in appropriate program databases per program regulations.
10. Collaborate with relevant agencies to assist clients with meeting goals. 
11. Plan, advertise, and implement lessons, activities and parenting classes based on specific program curriculum requirements. 
12. Accompany, facilitate, and/or attend family meetings/staffing times with other court, school, and/or legal related agencies.  Provide or brainstorm ideas regarding transportation, as needed. 
13. Facilitate screenings for development, health, vision, and hearing to complete appropriate documentation and processes as needed.
14. May share “lived” experience with participants/families by modeling effective personal interactions and behaviors, advocating for and supporting individuals, sharing personal experiences, mentoring individuals, and helping to build natural supports, if applicable.

More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring. 

SKILLS AND ABILITIES 

• Fluent Bilingual (English-Spanish)
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Strong analytical and problem-solving skills
• Operate a motor vehicle

EDUCATION & EXPERIENCE

Two years of college or four years of related work experience; or equivalent combination of education and experience. Two years of lived experience (i.e., housing insecurity, behavioral health, food insecurity or recovery from addiction) is preferred.

CERTIFICATES, LICENSES & REGISTRATIONS

• CPR Certificate/First Aid Certificate (preferred)
• Certificate from Crisis Prevention Institute (CPI) Training (preferred)
• Valid Colorado Driver’s License

Now Tell Us About You: Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 11/10/2026. 

Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.  

CLEARANCES & HEALTH REQUIREMENTS

The following background checks are conducted by Hilltop Community Resources:

• Hilltop Criminal Background Check
• Sex Offender Registry
• Driving Record
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Non-Facility Fingerprint Card
• Non-Facility TRAILS (Child Abuse Registry)
• Influenza Vaccination (recommended)
• Any other required vaccination

Perks and Benefits to Sweeten the Pot: 

• Competitive Pay and Benefits
  • The starting wage range for this role is $23.35 to $24.51 per hour.
  • Check out our full benefits package here: Hilltop Community Resources Benefits Guide
• Part-time and full-time schedules that can fit your needs.
  • The schedule for this specific position is full-time Monday- Thursday 8am- 5pm and Friday 8am to 12pm. 
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others