Job Position: Concierge
Location: Washington, DC 20010
Pay Rate: $19 - $20/hr
Shift:
Description:
Join Our Team as a Concierge Associate for Apartment Communities!
InterSolutions is looking for friendly, service-oriented Concierge associates to provide exceptional customer service to apartment residents. If you thrive in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!
Why Join InterSolutions?
We make it easy to start or advance your career in property management with:
- Fair Housing certification
- Career coaching and professional development
Primary Responsibilities Include:
Create a friendly and welcoming environment for residents and guests
Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
Provide first-line support for resident requests, concerns, and service inquiries
Follow up on completed service requests to ensure resident satisfaction
Respond to emergency situations by following proper protocols and contacting the appropriate services
Monitor and maintain common areas, ensuring cleanliness and organization
If you re organized, professional, and love working with people, apply today and start your career with InterSolutions!
Requirements:
Previous customer service experience
Strong phone etiquette and excellent communication, organization, and management skills
Highly detail-oriented and responsible
Excellent follow-up and follow-through skills
Self-motivated with the ability to work independently with minimal supervision
Skilled in handling difficult situations and enforcing guidelines diplomatically
Proficiency in Microsoft Word, Outlook, Excel, and data entry
Ability to stand for 70% of the time and lift packages up to 20 lbs.
Ability to work weekends as required
InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.