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Back Office Jobs in Miami, FL

Bilingual Workforce Scheduler - Miami, FL

National Guard Employment Network

Miami, FL

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JOB DETAILS
SKILLS
Candidate Sourcing, Commissioning, Customer Support/Service, English Language, Establish Priorities, Health Plan, Kronos Workforce Scheduler, Maintain Compliance, Maintenance Services, Military, Mine Operations, Multilingual, Performance Metrics, Preventative Maintenance, Rentals, Retail Management, Safety Training, Sales, Schedule Development, Service Delivery, Spanish Language, Team Lead/Manager
LOCATION
Miami, FL
POSTED
2 days ago
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, MilitarySpouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Bring your energy to Aggreko as Bilingual Workforce Scheduler based in Miami. You'll help us optimize technician resources to meet business priorities and achieve excellence in service delivery.

Power without pause. Heating, cooling, and oil-free air without end. We keep our customers' worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.

What you'll do as Workforce Scheduler:

You will be based out of the Miami Service Center and live within an hour of the location.
Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance.
Develop technician schedules in consultation with the Service Center Manager and Team Lead
Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status.
Optimize technician resources to meet business priorities and achieve set KPIs for productivity.
Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges.
Ensure adherence to customer-specific safety requirements, including inductions and certifications, when dispatching technicians

Additional Qualifications/Responsibilities

You are:

Bilingual in Spanish/English
Associate degree or higher in related field and/or relevant experience,
Experience in the definition of labor requirements, including skills sets required and quantification of time for all workshop related activities.
Ability to prioritize and respond with the appropriate sense of urgency.
Experience in operations or the rental industry
Excellent ability to operate under minimal supervision.
Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs
Here's what you'll get:

Competitive Salary
Annual bonus program tied to company and individual performance.
No premium cost medical plan option available
Company provided Life Insurance, Short-Term and Long-Term Disability
Career growth opportunities and tuition reimbursement
Safety-focused culture

About the Company

N

National Guard Employment Network

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