Billing & Accounts Receivable Specialist.

Woodfords Family Services is seeking a detail-oriented and collaborative billing & accounts receivable specialist to join our growing finance team! This full-time role plays a vital part in sustaining Woodfords’ mission by ensuring accurate, timely billing and strong partnerships with payors, programs, and internal teams. 

Position Summary

The Accounts & Billing Specialist serves as a subject matter expert in billing across multiple programs and funding sources. Services are primarily billed through MaineCare, with additional billing to commercial insurers, public schools, Child Development Services (CDS), and consumer families.

This position will work closely with program staff, third-party payors, and our billing software partners to ensure workflows are efficient, compliant, and responsive—helping secure the services we provide and continue to reach those who need them most.

What you will do:

• Support the revenue manager with day-to-day billing operations

• Collaborate with agency programs to coordinate and improve billing workflows

• Review and validate billing data for accuracy, timeliness, and authorization

• Enter and transmit billing data to appropriate payors

• Research denied claims and follow up to resolve payment issues

• Monitor accounts receivable and follow up with payors monthly

• Assist with audits and maintain up-to-date workflow documentation

• Provide cross-coverage within the finance team as needed

• Enter non-MaineCare billing, invoices, and new hire data into billing systems

Opportunity Details

• Full-time, 40 hours per week
• Monday through Friday, 8:00am-4:00pm
• $54,000-$62,000 per year—commensurate with experience
• Hybrid work schedule—eligible upon completion of the introductory period 
• Location: Westbrook, ME

We offer a comprehensive benefits package, including:

• Competitive Health Insurance (with multiple plan options!)
• Dental & Vision Package
• Paid Vacation Time & Paid Sick Time
• 10 Paid Holidays & 1 Floating Holiday
• 403(b) Retirement Savings Plan with 5% agency match after 1 year. 
• Robust Employee Wellness Program
• Gym/Fitness membership reimbursement
• Employer-Paid Short-Term and Long-Term Disability
• Employer-Paid Group Term Life Insurance
• Employee Assistance Plan (EAP Benefits)
• Voluntary Supplemental Benefits
• Exclusive Verizon Discount to Woodfords Family Service Employees

Qualifications

• A college degree in a related field or equivalent relevant experience preferred
• Advanced proficiency in Microsoft Office products specifically Excel and Word
• Ability to balance a varying workload and prioritize effectively
• Analytical and problem-solving skills
• Excellent organization and customer service skills
• Ability to work independently and interact with a team
• Verbal and written communication skills to interact with all levels of staff and vendors
• Authorized to work in the United States

Who We Are

Woodfords Family Services is a nonprofit organization that's been committed to the support and inclusion of people with special needs and their families in Maine communities for over 55 years! Today, the organization provides a wide array of clinical, educational, behavioral health, residential, community, and family support programs to more than 2,000 children, youth, and adults with autism, developmental disabilities, intellectual disabilities, and/or mental health diagnoses throughout the state. Additionally, the agency is accredited by the Council on Accreditation (COA), whose program of quality improvement is designed to identify providers that have met high performance standards and have made a commitment to their stakeholders to deliver the very best quality services.