Billing Administrator

Key Responsibilities 

• Prepare and process customer invoices accurately and in a timely manner
• Verify work orders, purchase orders, and supporting documentation prior to billing
• Process cash, checks, credit card payments, and other transactions as needed
• Reconcile daily billing activity and resolve billing discrepancies
• Maintain accurate customer accounts and billing records
• Assist with accounts receivable by processing payments and following up on outstanding balances
• Answer customer questions regarding invoices, payments, and account information
• Collaborate with service advisors, technicians, and management to ensure accurate billing
• File and maintain billing documents in accordance with company procedures
• Perform general administrative and clerical duties, including answering phones and assisting customers
• Maintain confidentiality of financial and customer information
• Support other store administrative functions as assigned

Qualifications

• High school diploma or equivalent required
• Previous billing, accounting, administrative, or customer service experience preferred
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Experience with accounting, billing, or point-of-sale software preferred
• Strong mathematical, organizational, and problem-solving skills
• Excellent attention to detail and accuracy
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Strong verbal and written communication skills

Physical Requirements

• Ability to sit, stand, and move throughout the workday
• Ability to occasionally lift up to 25 pounds
• Ability to work in an office environment within a retail or commercial service location

What We Offer

• Competitive pay
• Benefits package available
• Paid time off
• 401(k) with company match
• Opportunities for professional growth and advancement
• Team-oriented work environment

About Southern Tire Mart

Founded in 1973, Southern Tire Mart is the #1 Commercial Tire Dealer in the U.S. We provide commercial and retail tire solutions, repair services, retreading, and roadside assistance, backed by experienced teams committed to quality, safety, and customer service.

Why Join Southern Tire Mart?

• #1 North America Commercial Tire Dealer since 2012

• #1 Truck Retreader in North America since 2007

• #1 Commercial Tire Dealer in the U.S. since 2008

• Best-in-class service on America’s favorite passenger tire brands