Billing Assistant

Billing assistants provide customer service and billing clerical support.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood!

As a billing assistant, you'll play an important role in the success of the organization by using your attention to detail, resiliency, communication and collaboration skills.

About the Role:

You'll assist patients, answer billing questions and set up payment agreements using your kindness, problem-solving and customer service skills. Responsibilities include:

• Provide billing customer service to patients, answering patient questions and setting up billing agreements

• Process claims, post payments, and other billing clerical tasks

• Provide patients with education about our sliding fee discount program, and support with sliding fee applications

You will travel to all Neighborhood sites in Western New York as needed.

What it's Like to Work at Neighborhood:

The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood earned "finalist" distinction in the competition for four consecutive years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.

Education and Skills:

• High school diploma or equivalent

• Attention to detail and accuracy

• Kindness; you treat each person with respect and compassion, valuing each person's story

• Resiliency; you see opportunities to innovate and find solutions when challenges arise

• Teamwork; you are open to others' unique perspectives, and will collaborate to meet shared goals

• Commitment to adhere to standard operating procedures and policies of Neighborhood Health Center as well as federal, state and local regulations

• One year prior medical billing experience and insurance verification preferred

• Able to read, write and speak the English language. A second language of Spanish preferred

What We Offer:

Compensation: Starting rate $18.50 per hour.

Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.

About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.

Neighborhood Health Center is an equal opportunity employer.