Ensure that statements are sent in a timely manner with a high level of accuracy to minimize calls to district CSRs.
Support WCI users and customers in the use of our online bill presentment/payment website.
Offer suggestions for improvement and work with website host to implement changes to enhance our customers’ online bill pay experience.
Reconcile revenue figures and aging's with legacy reports.
Work with other departments to ensure correct billing.
Perform bi-weekly reports to prepare accounts for billing. Will analyze the data and make corrections as needed.
Prepare monthly invoices for select customers.
Prepare and explain audits to customers who question their bill.
Provide second level support to Help Desk.
Run error checking reports and work with districts to ensure data integrity.
REQUIREMENTS:
2 years of Billing Clerk experience preferred.
Bilingual in English and Spanish
Experience with MS Word, Excel, and Email preferred.
Typing skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems, gather data, compile information, and prepare reports.
VETERAN are encouraged to apply.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
If you have any questions or need help with your application feel free to call the Recruiter, Pete Carreon at 832-510-5681.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Numbers & Facts
Location
Miami, Florida
Salary
$20–$21 Per Hour
Skills
2nd Level Supportunmatched
Billingunmatched
Communication Skillsunmatched
Data Analysisunmatched
Data Collectionunmatched
Data Qualityunmatched
English Languageunmatched
Help Deskunmatched
Insuranceunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Multilingualunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Reporting Skillsunmatched
Spanish Languageunmatched
Time Managementunmatched
Typingunmatched
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