Title: Billing Clerk
Location: Phoenix Client - Hybrid Schedule
Contract: 1 Year and Possibility of Extension
JOB DESCRIPTION
Schedule: This role will operate Monday–Friday on a hybrid schedule. The candidate must be comfortable working on-site from Monday to Thursday, and work remotely on Fridays. Additionally, an initial on-site training period of two to four weeks is required.
Job Summary
This position is an entry-level job in one of the Client Consolidated Billing Centers located in Phoenix, Arizona. The incumbent will receive limited classroom training and extensive on the job training that will prepare them to take on responsibilities for compiling data and creating customer invoices and ensuring the accuracy of customer receivables.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned as needed.
Works as an integral part of a team that is responsible for creating approximately 1.7M invoices each month representing revenues of ***B.
Learns WM billing system to a level that enables the creation of invoices with supervision.
Reviews and analyzes customer accounts to ensure transactions are accurately billed.
Executes customer data integrity checks and investigates questionable items prior to billing to ensure billing accuracy.
Compiles, analyzes, and validates customer revenue with assistance from more experienced team members.
Creates and/or revises manual invoices.
Researches and resolves customer issues.
Creates and processes customer billing adjustments.
Processes customer refund request.
Works with team members to learn how to research and take actions to resolve customer credit balances.
Follows all SOX required controls.
Duties specific to Landfill and Transfer Station billing as required.
Research and resolve unfamiliar issues
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Education and Experience
Education: High School Diploma or GED (accredited).
Experience: One year of relevant work experience in billing, accounts receivable, other positions in Accounting/Finance field, or one year of prior experience working for *** (in addition to education requirement).
Other Knowledge, Skills or Abilities Required
Must possess basic computer skills in a MS Office/Windows environment, including a proficiency in date entry, ten-key and MS Excel.
Strong ability to work well with people, under pressure and with stringent time restraints.
Must have quick problem solving ability.
Good organizational and multitasking skills and the ability to prioritize work and time.
Requires good communication skills, both verbal and written.
Ability to maintain good working relationships with coworkers and customers.
Analytical thinking and pattern recognition
Process improvement and operational efficiency
Root cause analysis and investigation
Strong communication and documentation skills
SQL experience preferred
Numbers & Facts
Location
PHOENIX, AZ
Skills
10-key (Tenkey) Numeric Keypadunmatched
Accountingunmatched
Accounts Receivableunmatched
Analysis Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer/Client Researchunmatched
Data Collectionunmatched
Data Qualityunmatched
Documentationunmatched
Financeunmatched
High School Diplomaunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Windows Operating Systemunmatched
Operational Improvementunmatched
Operational Strategyunmatched
Pattern Matchingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Developmentunmatched
Process Improvementunmatched
Resolve Customer Issuesunmatched
Root Cause Analysisunmatched
Team Playerunmatched
User Documentationunmatched
Work From Homeunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.