Billing & Collections Specialist

Client Overview:
Our client is a nationally ranked law firm with more than 200 attorneys and is looking for a Billing & Collections Specialist. It has a strong reputation and practices in more than 30 areas of law, and has grown steadily year over year.

Salary/Hourly Rate:
$75k - $85k

Position Overview:
The Billing & Collections Specialist handles the firm's full client billing cycle, from prebill edits through final bill transmittal, mailing, and e-billing submission. This person supports the Billing & Collections Manager, works directly with attorneys and staff, answers day-to-day AR collections requests, and helps with deposits and cash receipts posting.
This role follows a hybrid schedule with 3 days onsite and 2 days remote.

Responsibilities of the Billing & Collections Specialist:

• Set up and maintain client billing details, including non-standard billing arrangements.
• Generate monthly prebills and distribute them for review.
• Work with attorneys and support staff to process billing edits, such as rates, time transfers, and narratives.
• Prepare final bills and route them for approval and distribution.
• Submit electronic bills to client vendors, track acceptance, and resolve rejections.
• Keep client and matter billing data accurate and up to date.
• Prepare and distribute monthly reminder statements.
• Assist with cost and disbursement entry.
• Research and respond to client billing inquiries.
• Monitor and collect assigned accounts receivable to help meet revenue targets.
• Communicate professionally with internal and external clients about payments and escalate when needed.
• Respond to AR requests and provide invoice copies.
• Partner with attorneys on outstanding balances.
• Prepare collection letters and AR reports.
• Understand the AR audit trail from billing through payment.
• Prepare AR spreadsheets and support AR projects.
• Recommend and implement process improvements.
• Assist with daily deposits and cash receipts posting.
• Process authorized AR write-offs.

Required Experience/Skills for the Billing & Collections Specialist:

• 3-5 years of client billing and e-billing experience in a law firm or professional services environment using time and billing software.
• Advanced knowledge of Fulcrum, e-Billing Hub, or similar systems.
• Strong Excel and Microsoft Office skills, plus database experience.
• Strong analytical and problem-solving skills, attention to detail, and the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills and a client-service mindset.
• Discreet with confidential information, self-motivated, and comfortable working under pressure.

Preferred Experience/Skills for the Billing & Collections Specialist:

• Prior experience with Aderant.

Education Requirements:

• Bachelor's degree in Business, Accounting, Finance, or a related field. An Associate's degree combined with relevant experience is also accepted.

Benefits:

• Client-provided benefits available, upon eligibility.

Job Wrapping ID: #LI-AJ3

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EOE/M/F/D/V/SO

Position ID: 411299