Job Description
Billing & Collections Specialist
Location: Madison, CT
Pay: $25 hour
A mission-driven nonprofit organization in the Madison area is seeking a Billing & Collections Specialist to support its finance team. This position will focus on billing for program services and private-pay accounts, maintaining accurate financial records, and following up on outstanding balances. This is a great opportunity for someone with prior billing or accounts receivable experience who enjoys working with numbers, managing details, and communicating with customers or families.
Position Overview
The Billing & Collections Specialist will assist with processing monthly billing, maintaining account information, preparing reports, and addressing outstanding balances. The organization is looking for someone who is detail-oriented, adaptable, and comfortable learning new systems and processes.
Responsibilities
Process billing for program services and private-pay accounts
Download, review, and manipulate monthly reports to prepare billing information
Enter services provided and ensure billing records are accurate
Update tuition, account, and billing information as needed
Reconcile Excel spreadsheets and investigate discrepancies
Contact families regarding overdue private-pay balances and assist with payment arrangements
Monitor outstanding accounts and follow up on past-due balances
Prepare billing reports and maintain organized financial documentation
Work with internal staff to resolve billing questions and discrepancies
Assist with addressing an existing billing backlog and other accounting projects as needed
Qualifications
Previous billing or accounts receivable experience required
Experience with non-medical billing, such as client billing, private-pay services, general invoicing, or program-based billing, is highly preferred
Nonprofit, human services, or DDS program experience is a plus
Comfortable working with Microsoft Excel; experience with pivot tables and VLOOKUPs is a plus
Strong attention to detail and organizational skills
Ability to learn new systems and processes
Strong communication and customer service skills
Flexible, adaptable, and able to manage multiple priorities
Experience with billing software or financial systems is a plus.
#INNOV2026
Numbers & Facts
| Location | Madison, CT |
| Industry | Financial Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesResume Builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Resume Builder