Billing & Collections Specialist

Under indirect supervision performs a variety of basic to moderately complex coding, adjusting, and processing tasks related to ensuring timely and accurate medical billing, collections and reconciliation of discrepancies in accordance with Concentra and Central Billing Office practices, policies, and procedures.

Responsibilities

 RESPONSIBILITIES:

• Processes daily bills (health care insurance claim forms - injury)

• Processes invoices daily/weekly/monthly (non-injury)

• Performs collections on outstanding/overdue invoices

• Answers phone and answers questions and direct calls appropriately

• Ensures that the criteria is met for timely drop of government mandated forms

• Processes all bills daily in the Central Business Office (government mandated forms as well as Invoices)

• Attaches supporting documentation such as state reports, transcription, or supply

• invoices as necessary or required

• Processes entries of all on site charges for Episodic/Contract services accurately and timely

• Provides support in training new colleagues and assisting peers

• Performs other duties as assigned

WORKING CONDITIONS/PHYSICAL DEMANDS:

•Office Environment

•Sitting for extended periods of time

•Ability to lift light weights of under 35 lbs.

Qualifications

EXPERIENCE:

• Minimum of 1-2 years’ experience in medical billing and collections

DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES:

• Working understanding of compliance issues

• ICD-9 and CPT coding knowledge

• Excellent computer and organizational skills

• Intermediate skills in Microsoft Excel

• To communicate effectively

• Ability to handle multiple tasks

• Ability to work independently

• Outstanding customer service skills and excellent problem solving skills

• Ability to assist peers

• Ability to work all EDI billing requirements and reports

Schedule:

7:30am-4pm M-F

Lunch break: 30 minutes