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Billing Operations Analyst

Kforce Inc.
  • Charlotte, NC
  • $27–$33
1 day ago

Job Description

Kforce has a client in Charlotte, NC that is seeking a Billing Operations Analyst. Summary: The Billing Operations Analyst will primarily perform tasks associated with the billing readiness process for North America Field Service. Individuals will be working as a team to confirm job completion and customer authorization, posting and validating costs, correcting cost posting errors, validating correct confirmations and setting items to ready to bill status for work accomplished by our field offices. This team will manage the open order daily, meet with assigned markets weekly on Teams, work various invoice uploads inboxes daily. Key Responsibilities:
  • Validate completion of jobs for billing, checking for customer authorization, completion/closure of the service order/project, validate correct cost postings and correcting as needed and setting jobs to Ready to Bill status for the billing team
  • Communicate with field offices with regard to status and issues with jobs
  • Commit to and monitor the Open Order status daily and for month end related activities
  • Address corrections and updates as needed
  • Assist with customer disputes as needed, providing regular updates to the customer
  • Deliver to established performance metrics
  • Contribute to the continuous improvement of the billing readiness process

Requirements:

  • High School diploma or GED
  • 5+ years of work experience in a business environment
  • 1+ years of experience in Microsoft Office Suite
Preferred Qualifications:
  • Bachelor's degree in Business or other related field required
  • Experience in job costing, accounting and customer service
  • HVAC Service industry experience
  • ServiceMax, Salesforce, and SAP experience
  • Demonstrate and build deep process expertise
  • Experience in customer service
  • Foster a culture of continuous improvement
  • Demonstrate financial acumen

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


Numbers & Facts

LocationCharlotte, NC
IndustryFinancial Services
Salary$27–$33
Company Size1,000 to 1,499 employees
Year Founded1962
Websitehttp://www.kforce.com/

About Company

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

Skills

  • Accountingunmatched
  • Billingunmatched
  • Continuous Improvementunmatched
  • Customer Support/Serviceunmatched
  • High School Diplomaunmatched
  • Legalunmatched
  • Maintenance - HVACunmatched
  • Microsoft Officeunmatched
  • On Site Supportunmatched
  • Operational Auditunmatched
  • Order Managementunmatched
  • Performance Metricsunmatched
  • SAPunmatched
  • Salesforce.comunmatched
  • Short Messaging Service (SMS)unmatched
  • Team Playerunmatched

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